Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.2
(20,895 Reviews)
Rating breakdown 20,895 reviews
5 Stars
11,913
4 Stars
4,103
3 Stars
2,349
2 Stars
1,166
1 Star
1,364
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome.
on February 9, 2026
Posted by: Tracy 1308Kentfield
from Virginia
I have been using Turbo Tax since the 1980's It is always accurate and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 9, 2026
Posted by: Ricky2026805
from Maryland
We've been using Turbo Tax for 15 years and we are completely satisfied with the software. I highly recommend this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's gotten horrible!!!
on February 9, 2026
Posted by: asdfggj
from CA
Turbotax is MUCH more difficult to use than it used to be --- you provide much less information, and much less access to the regular tax forms to follow along with what is going on as we will in information. And don't answer questions AT ALL!!! I may need to find myself another way to do taxes next year, even though I've used Turbo Tax for many years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A couple bugs that need fixing
on February 9, 2026
Posted by: jjhg25
from CA
We had some trouble entering our RMD information. The tax worksheet entries did not separate the RMD that we received from the portion that we donated to charity. It recorded the total RMD twice making it look like we should have taken out twice as much as we did. We also had trouble transmitting our returns with the option of deducting the state tax e-filing fee from our refund. We were only able to do so when we paid the fee with a credit card.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Oregon State Tax Missing a $2000 Deduction
on February 9, 2026
Posted by: whitelinerr
from Oregon
I've been using TurboTax since the mid 90s and it's a good product. BUT, for the 3rd year in a row your OREGON STATE TAX program is not taking me to the SUBTRACTIONS WITH CODE. Specifically, Federal Pension Credits 307. The first year we lived here in Oregon and filed taxes was 2021. And TurboTax State took me to a question/answer section about being a Federal Retiree asking what year did I start and what year did I retire? And it's a $2,000 swing in what I have to pay Oregon!! How come you folks don't still do that? It's really fortunate that I remember this section and can "dig" around for 30 minutes every year to find this sections again. Wondering how many other retirees in Oregon using TurboTax aren't getting this deduction?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent as Usual
on February 9, 2026
Posted by: Bobt59
from GA
Most was excellent, as usual. Two issues: 1) understanding the Schedule C asset entry portion 2) since I already enteered the High Deductible Medical premiums on my Federal and you knew that, why i you need to ask me again on the State portion?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IRS
on February 9, 2026
Posted by: RefundRandy
from Ohio
Turbo Tax allows me to do my own taxes every year and has all the current IRS changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Powerful software once you know how to use it
on February 9, 2026
Posted by: Carl4477
from Texas
TurboTax Desktop is extremely thorough and accurate, especially for more complex returns involving self-employment, deductions, and debt cancellation. The Smart Check feature helped catch issues I would’ve missed, and once everything was entered correctly, the refund calculations updated instantly.
The process can feel overwhelming at first if you have Schedule C income or special situations, but the software ultimately does what it’s supposed to do and gives confidence that the return is complete and accurate. Best suited for people who want full control over their return.
Written by a customer while visiting turbotax.intuit.com