Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.2
(20,886 Reviews)
Rating breakdown 20,886 reviews
5 Stars
11,909
4 Stars
4,102
3 Stars
2,347
2 Stars
1,164
1 Star
1,364
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Great Customer Service
on February 9, 2026
Posted by: Anonymous
from North Carolina
There was an issue with the Turbo Tax software going to an old email address. I called customer service and Eugenia spent a long time resolving the issue. It was complicated, but she had patience with me and we finally got the software uploaded. However, it was unusable because the software would not work on my 2017 iMac. Eugenia was wonderful and I hope that all of your employees are trained not only to be as knowledgeable with computers and TurboTax as she is, but to provide excellent customer inteactions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo dos the work
on February 9, 2026
Posted by: rscr
from sc
Easy and accurate to use. it works well. you wont be sorry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on February 9, 2026
Posted by: khp123
from DE
Easy to follow instructions. Easy filing. Simple to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why no link to the IRS instruction sheets?
on February 9, 2026
Posted by: BobHamburger
from New York
TurboTax has a FORMS view that I find useful to check my filing. However, the forms view does not link to the IRS instructions sheets. IT SHOULD PROVIDE LINKS TO THE IRS INSTRUCTIONS!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bring back It's Deductible
on February 9, 2026
Posted by: Bigg Hammer
from NC
It would be a 5 star review if you brought back It's Deductible. I had to use a different vendor for my charitable deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on February 9, 2026
Posted by: Turbo81521
from Colorado
No issues, I have used the product for years! I don't like this questionnaire determining how long my answers must be!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
CD Disk vs Downloading
on February 9, 2026
Posted by: Gayle409
from Florida
As someone in the "Senior" era of life, please bring back the CD vs downloading from the Intuit website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on February 9, 2026
Posted by: Thomasrg4tglenn
from New Jersey
Easy to use. Very compatible with computer. Help is awesome. I feel get accurate numbers based on previous year. Love all the features and interface.
Written by a customer while visiting turbotax.intuit.com