Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,276 Reviews)
Rating breakdown 20,276 reviews
5 Stars
11,553
4 Stars
3,982
3 Stars
2,274
2 Stars
1,131
1 Star
1,336
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Awesome program
on February 6, 2026
Posted by: JT566
from NJ
very easy to use. step by step instructions through the whole process. Have been using over 10 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but needs to utilize previous year's data mo
on February 6, 2026
Posted by: Sean3232
from Oklahoma
There are too many situations where, despite having last year's Federal and state taxes, the system asks me basic questions as if it has no memory of who I am.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Intuits mistake
on February 6, 2026
Posted by: fee46546464
from ohio
I've been using Turbo Tax for decades. As a professional and then personal. I am overall very happy with the program. Very easy to navigate and walks you through everything and has been very accurate. However, I am very disappointed that Intuit has gotten rid of ItsDeductible. I used this for clients and for my personal donations and the interface was extremely helpful. The fact that they just left us without any tool is unacceptable to me. I may have to find a different program to use next year if this isn't resolved as it was the biggest feature setting TurboTax apart from other programs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes an annual chore a breeze!
on February 6, 2026
Posted by: Barleyj
from NC
Makes Taxes easy! Best solution for anyone using a standard deduction. E-File is a breeze!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Price gouging on fees for e-file, fine otherwise
on February 6, 2026
Posted by: Fred3rd
from WV
It was disappointing to discover that there is an undisclosed fee of $40 for e-filing a return that has a refund in addition to the $25 state e-filing fee. That's too much for moving electrons. Next year I'll use a different product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX E FILE
on February 6, 2026
Posted by: KIMJOE38060
from TENNESSEE
EASY TO COMPLETE. EASILY WALKS YOU THROUGH EVERYTHING NEEDED TO FILE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Much more complicated than in the past
on February 6, 2026
Posted by: Vegas2026
from Nevada
This is the most complicated process I have ever experienced when doing Turbo Tax. I lost the information because I didn't go to DeskTop and when I went "online" it kept asking me to input, wouldn't recognize the filing for 2024. It was a disaster. FINALLY, after asking for assistance with my computer people, trying to call, asking on-line, I figured it out. It was very stressful and was not easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 6, 2026
Posted by: Syzygy2
from North Carolina
Turbo Tax is accurate and easy to use. I found answers to all my questions/concerns within the program. I had to switch to Turbo Tax for Apple IOS instead of Windows. The transfer was seamless and everything worked great.
Written by a customer while visiting turbotax.intuit.com