Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,169 Reviews)
Rating breakdown 20,169 reviews
5 Stars
11,489
4 Stars
3,963
3 Stars
2,260
2 Stars
1,122
1 Star
1,335
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great!!
on January 28, 2026
Posted by: Shane 54
from Wyoming
It was pretty easy to file, no issues, no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2025 Deluxe product sucked for multiple reasons.
on January 28, 2026
Posted by: JS106
from FL
I have been a TurboTax user for over 10 years and typically rave and recommend to others. This year I am extremely disappointed in the product and do not plan to purchase for my 2026 returns or continue recommending.
Reasons - 1) discontinuance of an incorporated Its Deductable charitable valuation tool. Not disclosed in product advertisements before I purchased and alternative promised tool too late for me to wait for. 2) late availability of 1099 R form, and included form to ask for notification by email when available was nonfunctional as it included another prefilled form number. 3) Buggy charitable contributions entry with disappearing entered contributions if you deleted another charity form after making entries. Disappointing. I plan to change tax software next year.
Reasons - 1) discontinuance of an incorporated Its Deductable charitable valuation tool. Not disclosed in product advertisements before I purchased and alternative promised tool too late for me to wait for. 2) late availability of 1099 R form, and included form to ask for notification by email when available was nonfunctional as it included another prefilled form number. 3) Buggy charitable contributions entry with disappearing entered contributions if you deleted another charity form after making entries. Disappointing. I plan to change tax software next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 28, 2026
Posted by: Robertd346
from Oklahoma, OK
I Have used Turbo Tax for years and it is very relieable and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo TAX
on January 28, 2026
Posted by: Tax use
from Texas
Very easy to use easy to understand. If you have a question it will help you with answers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turmbotax forced charge of $40
on January 28, 2026
Posted by: elderfeller
from or
After hours of trying to avoid it, the program forced me to pay an additional "processing" fee of $40 because it would not let me pay by credit card. This is outrageous. Turbotax customer service could not help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it is ok
on January 28, 2026
Posted by: Dr 45
from nm
sometimes they are I have a hard time sending the forms in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax disppointing this year
on January 28, 2026
Posted by: Awefully
from south carolina
i was very unhappy that the fact you are trying to charge me 40.00 to file my federal electrocial. when it is free
so I am mailing them.
I have used you for years and years.
so I am mailing them.
I have used you for years and years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was late with it's updates
on January 28, 2026
Posted by: Jimmysan77
from Hawaii
Updates were late and some of the info buttons when clicked brought you to a blank subscreen
Written by a customer while visiting turbotax.intuit.com