Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,898 Reviews)
Rating breakdown 19,898 reviews
5 Stars
11,322
4 Stars
3,914
3 Stars
2,238
2 Stars
1,108
1 Star
1,316
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Excellent Product
on January 24, 2026
Posted by: khaffy
from Michigan
Easy to use. Help topics are informative and setup is quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 24, 2026
Posted by: ofie none
from texas
turbo tax is very easy to navigate, understand, and awesome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 DELUXE TURBOTAX DOWNLOAD
on January 24, 2026
Posted by: df2025
from Florida
CUSTOMER SERVICE HELPED ME TO UPODATE MY PC TO DOWNLOAD 2025 DELUXE TURBOTAX, VERY PROFESSIONAL AND PLEASANT, MUCH APPRECIATED.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product Despite Slipping User Interface
on January 24, 2026
Posted by: CAPT76
from Georgia
I am a big fan of TurboTax and have used it for over 20 years. I have always given it a 5 star rating until this year. I was not a big fan of the user interface this year. Many of the information "look up" boxes were left off making this edition a little more like deciphering the government language on paper forms. I found myself having to look up items like 403(b) and alternatives online as I clicked through my Civil Service annuity distribution declaration. The CSA 1099R form with a code 7 in Box 7 should have been sufficient for TurboTax to determine the distribution information. If I have to click choices to make decisions, then please return to the level of explanation in the program that was customary and expected just 4-5 years ago. I realize that forms may not always be finalized by mid-January because there can be late IRS updates to TurboTax. While it was unusual to see so many delays warnings to completing my taxes in the third week of January, I won't fault TurboTax for it. I will continue to choose TurboTax for my annual filing, but I definitely hope they return to the much more informative user interface and information lookup they excelled at just a handful of years ago. I know the videos from years ago were costly and may not be possible today, but they were informative. Filers want to be comfortable in their choices of clicks; guessing/assuming isn't the way to go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on January 24, 2026
Posted by: mhKahuna
from colorado
Love the guidance through each section. Easy to follow and really important bringing in last years return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Only one small issue
on January 24, 2026
Posted by: DF126
from PA
It was very confusing when I payed for and downloaded the desktop version, but a large box appears that says continue to online. With a small text that says stay on desktop. I did my whole return without realizing this and when it would not file; that's when it became clear. Please fix that. If someone purchases the desk top let them continue on the desktop version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
upgrade are extremely bad
on January 24, 2026
Posted by: alie64
from Illinois
help on pinpoint issues were not good when using online filling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax 2025
on January 24, 2026
Posted by: 25Turbotime
from South Carolina
Been using it for several years and mostly ok. Should have a phone number and staff on standby for questions 24/7 though.
Written by a customer while visiting turbotax.intuit.com