Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,776 Reviews)
Rating breakdown 19,776 reviews
5 Stars
11,243
4 Stars
3,896
3 Stars
2,226
2 Stars
1,104
1 Star
1,307
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Hard to use
on October 15, 2025
Posted by: Anonymous
from Texas
This was a real pain this year. I might have to use another service next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OKAY BUT HAS SOME QUIRKS
on October 15, 2025
Posted by: User TY 2024
from GA
Reasonably okay but has some quirks. I've used it in the past.
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1098T
on October 15, 2025
Posted by: SportsReporter
from Arizona
My parents couldn"t deduct my education expenses beccause i made too much to be a dependent . I tried to input the 1098T on my return And it said I couldn"t deduct it becasue i may be a dependent on my parents return, which I wasn"t I''ll need to file an amended return with your help.because of the glitch.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent product!
on October 15, 2025
Posted by: ElaineJean
from NJ
Had a little trouble at first with the license agreement but once that was taken care of it was smooth sailing!
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TUBOTAX IS THE BEST
on October 15, 2025
Posted by: EMRANI
from 2277 TOWNSGATE RD SUITE 216
i HAVE BEEN USING TURBOX TAX FOR LST 40 YEARS, VERY EAYS TO USE AND ACCURATE
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program with one shortfall
on October 15, 2025
Posted by: SteveATL
from 4206 Zermatt Dr SE
The program is super intuitive and easy to use. My only concern is that I had a $10 "Credit" which could be applied to my e-filing fees. But when it came time to pay for the state filing fees the credit was not reflected.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ineffective, will not use if this is not corrected
on October 15, 2025
Posted by: Don and marge
from New York
Turbo Tax rejected my filing because of the filing pin number which has not changed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on October 15, 2025
Posted by: HUNTPROMOD
from INDIANA
EASY TO USE STEP BY STEP HELP HAVE USED SEVERAL YEARS NOW
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com