Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,777 Reviews)
Rating breakdown 19,777 reviews
5 Stars
11,243
4 Stars
3,896
3 Stars
2,227
2 Stars
1,104
1 Star
1,307
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Annoying problem
on October 14, 2025
Posted by: Beannette
from Maryland
Turbo Tax Deluxe is great, but flawed. For my State of Maryland 502 tax return, there is a deduction for contributions to 529 accounts. The 502 clearly states to attach the 502SU, which is a long list of additions and subtractions. The 529 deductions are one of these. While Turbo Tax has the form with the appropriate information, it is not included in the return to print and file. I did this manually. And for my records, I used Adobe Acrobat to add it to the 502.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is user friendly
on October 14, 2025
Posted by: Chosi
from CA
Guidance was more efficient than in prior years. Still had to "find" items, which is why I gave it a 4*.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on October 14, 2025
Posted by: Eric Alan
from NY
great experience. Keep making good software. Bravo!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Estimated payment with Extension was Incorrect
on October 14, 2025
Posted by: kmac444
from california
The Estimated Tax Payment with Extension pulled from last year's number when walking through the topics. I had to enter less than the actual amount to get the right amount. When reviewing the forms, the incorrect amount was saved. This could have cost me several thousand dollars in refund.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Unnecessary Changes
on October 15, 2025
Posted by: MikeWDE
from Florida
Did not like the new format for entering interest, dividends, and stock sales. The old version worked just fine. There was absolutely no reason to change. Leave what works alone.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
hard to navigate. scam-like "refund processing"
on October 15, 2025
Posted by: infinitepool
from WA
hard to navigate. $40 fee for "refund processing" appears to be scam-like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Windows 11 update frustration
on October 14, 2025
Posted by: ME_AL
from CA
I could not figure out how to save my return to online because I can't update my computer to windows 11. I wish there was just a simple button to click, like save to pdf.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Making some corrections/updates is still tedious!
on October 15, 2025
Posted by: tasherart
from 26016 Bear Valley Road
I am used to Turbo Tax because I have used it for years. But, I still wished there was a way to go directly to the exact page or item that you need to update, instead of having to flip through everything that you have already answered just to get to it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com