Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,780 Reviews)
Rating breakdown 19,780 reviews
5 Stars
11,244
4 Stars
3,896
3 Stars
2,228
2 Stars
1,105
1 Star
1,307
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Wel Worth the Money
on October 12, 2025
Posted by: WEAZel1492
from PENNSYLVANIA
Great accuracy, good features and guidance when needed, and gives you a trusting feeling that you return is not going to be audited!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Individual
on October 12, 2025
Posted by: Evelyn1111
from KY
I LOVE TURBO TAX! I LOVE TURBO TAX! I LOVE TURBO TAX!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on October 12, 2025
Posted by: Noypi67
from Washington, WA
Tax filing made easy. Very helpful in finding tax errors.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Found an exotic problem - you didn't find my error
on October 12, 2025
Posted by: TWF10
from MI
It wold be helpful if a crosscheck was performed between the actual amount entered as paid with extension on form 4868 and the amount entered in the turbotax section for tax payments made with extension. I inadvertently paid a different amount than I had previously entered, which resulted in my being assessed for underpayment penalties for the following year.
An unusual situation to be sure, just saying...
An unusual situation to be sure, just saying...
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Again, Turbo Tax Proved Exceptional!
on October 12, 2025
Posted by: Ole Lyman
from California
I have used Turbo Tax for 11 years and I always appreciate it's features, completeness and the guidance that is provided. I was pleased to see in the 2024 Turbo Tax software that questions are answered right in key forms and worksheets which helps in understanding tax law changes and client input accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clearly Organized
on October 12, 2025
Posted by: KateMillV
from Massachusetts
The instructions and organization were clear and simple - it was a good experience!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good application
on October 12, 2025
Posted by: Glynnis
from FL
Great calculations. 1-Would be helpful to specify in the IRA section of the return, there is "NO Rollover form needed to enter", just enter the IRA institution(a)/and amount of the distribution (s) to be rolled over if applicable. Had to search turbo tax general questions 2-FL state tax and any other no state income - specify when needed, instead of asking to file state multiple time 3- Importing easier and to save financial institutions from return to the next.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great finish!!
on October 12, 2025
Posted by: XTwig
from California
Really needed urgent help and requested live assistance. Was connected to Sylvia and she was fabulous, calm but business-like. She shared my screen and helped me get this done at a very critical time when I needed it most.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com