Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,782 Reviews)
Rating breakdown 19,782 reviews
5 Stars
11,246
4 Stars
3,896
3 Stars
2,228
2 Stars
1,105
1 Star
1,307
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
great software to file taxes!
on September 10, 2025
Posted by: Doug Az
from Mesa AZ
Great but, could guide thru payment made with extensions as to where to enter.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a helpful tool
on September 12, 2025
Posted by: Buster1947
from Dayton, Ohio
Easy to use. Got help when I needed it. Was fairly easy to complete
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on September 12, 2025
Posted by: axeman985621
confusing interface in both step by step and form view
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2024
on September 13, 2025
Posted by: Philly Jeff
from Philadelphia, PA
Turbo Tax is straight forward, well organized and easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Paying the Intuit State filing Fee is Horrible
on September 14, 2025
Posted by: Lousy Billing
I have been using Turbo Tax for 24 years, but it's exasperating that it ususlly takes five tries with five different card to pay the state filong fee of $20. All cards valid whenever I use them except for Intuit. Last year I had to use a friends card just to file my return. Your software is great but i don't know how much longer I'll use it. I also use Saae 50 and Sage MAS 500.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on September 14, 2025
Posted by: Lori J1969
Great Experience except for the additional charges to file my State Return. One place said it was $15 then you hit my card for $25. I should have just done a paper filing for my state return.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on September 15, 2025
Posted by: DonC70
I have been using Turbo Tax for many years. It the easiest software to use to do your own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on September 15, 2025
Posted by: Paul3853
from Bryn Mawr, PA
I was confronted with some foreign income issues that were new to me. Turbo Tax made my work seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com