Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,809 Reviews)
Rating breakdown 19,809 reviews
5 Stars
11,260
4 Stars
3,903
3 Stars
2,230
2 Stars
1,106
1 Star
1,310
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
First year for letdown
on April 28, 2025
Posted by: FLBear
Very poor guidance for LLC owners. Low level of explanation... Zero mention or recognition of help for Disaster Area Deadline Extension. Needed reassurance that late filing was acceptable. Nope, no mention or help with late filing...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Changes in the 2024 program are awful
on April 28, 2025
Posted by: jcthelw
from California
I HATE some of the changes Turbo Tax made in 2024!! The one I particularly hate, and bear with me, because it's difficult to describe without the program section in front of me; it relates to the entering of dividends and interest. There is no list of the companies that paid dividends to you the prior year to compare with, and each dividend has to be opened and entered separately instead of seeing a list, and you cannot really tell if your info was entered or not. Also, I have a payer who paid exempt-interest, and the way I had to enter the information, I was never certain that this interest was being entered correctly or saved. The method for entering this information was much clear in past years.
This year, in error, I thought that I had filed electronically, but I actually did not! I didn't discover my error until I realized that my bank account had not been debited. Probably what happened was that I printed my completed returns, but never went back to the completion of the e-file! I think you should indicate at that point that the taxpayer will have the opportunity to print out the returns AFTER the electronic filing has been completed! (or maybe not even present the option of printing the return out at that point, although I realize that some people might want to see what they are filing before they actually commit to filing,) but maybe there could be a warning to the effect of "be sure you've completed your e-file after printing" or something like that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TTx issues last few years
on April 28, 2025
Posted by: gedumayretta
from Marietta GA
TTx issues last few years ... this year Turbo Tax 2024 has no simple cut-paste feature.
After 10+yrs ... planning to try someone else for the 2025 "season" .
After 10+yrs ... planning to try someone else for the 2025 "season" .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was excellent as in every year
on April 28, 2025
Posted by: Stuart 13
from Cedar Grove, NJ
Turbo tax was easy to use and was excellent in every aspect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did the Job
on April 28, 2025
Posted by: Anonymous
from Sperryville VA
There were a few spots that confused us but we eventually worked them put.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not the greatest
on April 28, 2025
Posted by: BPH24
from Michigan
Every year it seems to have issues when I complete the interview and I have to go back through and manually look for and correct items that have had problems in the past years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More clunky than past years.
on April 28, 2025
Posted by: The Real WT
The box for the efile pin at the end of the process only shows 5 digits but it is a 6 digit number. It was entered correctly early in the process and stored correctly. But it called up part of an old number from a prior year and tried using that at the end. This problem existed last year also. I think a year is enough time to fix somethng this simple. And importing documents from Merril Lynch had to be done (and deleted) several times before it got all the docs correctly. Not sure if this was a ML issue or not. They said they were not having any issues. We have a 2GB connection and it sems to work good all the time and we did it at different times and days so it was not likely a connection issue. Just not as smooth as TT used to be.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It worked.Julie
on April 28, 2025
Posted by: Julianneathome
from Maricopa AZ
Most of your program has been good. Your program stopped a few times when it was time to print out.
Written by a customer while visiting turbotax.intuit.com