Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,838 Reviews)
Rating breakdown 19,838 reviews
5 Stars
11,276
4 Stars
3,907
3 Stars
2,235
2 Stars
1,107
1 Star
1,313
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
Problems this tax season!
on April 19, 2025
Posted by: BPTCMT
from OH
Many problems this tax year! Rejected many times!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had some filing issues that didn't stop me 3 days
on April 19, 2025
Posted by: JRFIVE
from Massachusetts
OKAY for what it does I like the people I spoke to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
KEY FEATURES TAKEN AWAY!
on April 19, 2025
Posted by: FRANK337
TURBO TAX TOOK OUT THE MOST VALUABLE TOOLS FOR ME. THE LISTS SHOWING INVESTMENTS ISN'T AVAILABLE ANYMORE. JUST A DUMBED DOWN PAGE WITH VERY BASIC INFORMATION AND NO TOTALS. WONT BE ABLE TO USE TURBO TAX AGAIN. HAD BEEN USING A LONG LONG TIME
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is very frustrating.
on April 19, 2025
Posted by: NOT HAPPY A LOT
from MIAMI, FLORIDA
i got to the end and your program won't allow me to file because they keep saying I have an incorrect zip code on one of my 1099-rs. Very frustrating as the zip code is the same one that I got on the 1099-r form, and the same as post office assigns to that address.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USED FOR MANY YEARS NO PROBLEMS
on April 19, 2025
Posted by: 777555444
GETTING USE TO NEW PROCEDURES MAYBE I WILL GET USE TO IT BY NEXT YEAY,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PA RK-1 partnership form filling assistance absent
on April 19, 2025
Posted by: Billyd12
from Monaca, PA
2 issues this tax season with TurboTax surprised and disappointed me. 1) I posted in the forum what I thought was a common issue for PA state filers-- filling out the PA RK-1 form. It's very unintuitive from the PA State directions for a lay person to be able to fill out the form. Knowing that a lot of PA residents encounter the same issue, in my case a Partnership K-1, I expected there'd be forum postings that could help me with this issue-- WRONG! 2) I found an online posting stating the TurboTax provided step-by-step assistance in filling out the form-- this was no where to be found in the Deluxe edition. I am forced to file late in order to get professional help for this one form. This is not what I expected from TT. To have this formed filled out it'll likely cost me a similar price to the cost of TurboTax Deluxe.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Troublesome
on April 19, 2025
Posted by: kate15384
from WA stat
Still having trouble with "completing" taxes this year. It seems you have changed it. There are many steps left after you have submitted your taxes. On my computer I can't see the "continue" or "done" buttons unless I scroll down. And I don't scroll down because TT said my taxes were filed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 19, 2025
Posted by: Mjoslyn
Very easy to follow. I've always use this software.
Written by a customer while visiting turbotax.intuit.com