Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,871 Reviews)
Rating breakdown 19,871 reviews
5 Stars
11,303
4 Stars
3,908
3 Stars
2,237
2 Stars
1,108
1 Star
1,315
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Extension Filing can't be efiled
on April 16, 2025
Posted by: nonononononono17
from San Diego, CA
I went to file an extension, and first, it could not find it in the help. I had to GOOGLE how to perform and extension with your software. I did not have to do this in the past. THEN, I could not efile the extension. I had to use a competing website to file an extension. This is not sat.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT USER FRIENDLY THIS YEAR!
on April 16, 2025
Posted by: 2Ttg
from Twin Falls, Idaho
I've used TurboTax for over 25 years but it was more difficult this year. I don't know if I have a pdf saved and I don't know how to print forms 8453 and 8949. What do I need these for? It wants me to purchase Foxit? I already have Adobe. NOT USER FRIENDLY!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 16, 2025
Posted by: 1Oli55
it was easy to maneuver thanks for a great product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is useful
on April 16, 2025
Posted by: Seungsyun
Turbotax is really fast and efficient. Especially for those that have trouble doing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 16, 2025
Posted by: Dinugian
from SJ, CA
Easy to use; asking practical questions and queries.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to fix the gap
on April 16, 2025
Posted by: Mijm
from TX
I am glad I was able to download and work through the 2021 form. TurboTax was super helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good, but a few confusing bugs (latest 4/15 update
on April 15, 2025
Posted by: Mark G01
from USA
Good Overall, some bugs/issues encountered with entering data:
Charitable Deductions didn't update entered donation values. Titles after entry showed no data. If data was re-entered for the same donation, multiple donations were added together during the forms review. Attempting to delete them didn't update the data.
1095-A Health place market data could be entered, but after completion, summary totals showed all totals as zero. Attempting to continue the tax return would jump back to 1095-A form each time as if stuck in a loop. Only after saving the form, exiting Turbo tax, and reloading the tax return would the values be populated correctly and then continue normally.
Charitable Deductions didn't update entered donation values. Titles after entry showed no data. If data was re-entered for the same donation, multiple donations were added together during the forms review. Attempting to delete them didn't update the data.
1095-A Health place market data could be entered, but after completion, summary totals showed all totals as zero. Attempting to continue the tax return would jump back to 1095-A form each time as if stuck in a loop. Only after saving the form, exiting Turbo tax, and reloading the tax return would the values be populated correctly and then continue normally.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is The Best
on April 15, 2025
Posted by: Mlita
I've used Turbo Tax for over 20 years. It's the best! Calms my nerves!
Written by a customer while visiting turbotax.intuit.com