Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,903 Reviews)
Rating breakdown 19,903 reviews
5 Stars
11,326
4 Stars
3,915
3 Stars
2,238
2 Stars
1,108
1 Star
1,316
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Misleading: "$45 Turbotax Premium Service applies"
on April 15, 2025
Posted by: FeledyT
"Turbotax desktop $45 premium service fee applies" message appeared on the "How would you like to Pay" screen just before eFiling. Nothing on the Turbotax screen explained it, so I had to look it up in Google to find out that it was showing because the "How would you like to Pay" window defaults to "Pay with Federal Refund" for my State eFiling fee. There was NO message on the Turbotax screen that said paying with a credit card would avoid this $45 fee. Even when clicking on the "Pay with credit card" button, the $45 message did not go away. It wasn't until I had entered all my credit card information that I could see the amount to be billed on my card did not include this $45 Premium fee. TurboTax should have a clear message on the "How Would You Like To Pay" screen to explain to users the $45 fee only applies to paying from your Federal refund, and the screen should immediately remove the "$45 Turbotax Premium Service applies" message when the user highlights the "Pay with credit card" button.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on April 15, 2025
Posted by: Hughte
user friendly and walked me through each section - I like that it prompts me to find/locate forms and the download option is very quick and convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great to have
on April 15, 2025
Posted by: Didigene
always great to have to do my taxes, and i have been using only this product for over 20 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible, can't wait to use something else
on April 15, 2025
Posted by: WhyDoIneedaNickname5
As usual, Turbo Tax is terrible. Unless your returns have nothing special in them, it is super painful to get the correct information added. If you don't have anything special you hopefully are just using the IRS free file applications
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is something else
on April 15, 2025
Posted by: Pacificadora
Turbo Tax is very reliable and user friendly, hassle-free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like TurboTax, A LOT!
on April 15, 2025
Posted by: GeoBaro
You have made it even easier to file than in past versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Errors.. everywhere..
on April 15, 2025
Posted by: umyal2001
Errors.. everywhere.. and they need money for everything.. it's 15th April, almost midnight.. so you HAVE to pay!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
We loved using it for years but not this year
on April 15, 2025
Posted by: felida
from Vancouver, Washington
So far, the program didn't provide us the information from 2023 taxes to help remind us about previous income sources or expenses.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com