Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(19,950 Reviews)
Rating breakdown 19,950 reviews
5 Stars
11,353
4 Stars
3,926
3 Stars
2,242
2 Stars
1,108
1 Star
1,321
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Like TTAx!
on April 15, 2025
Posted by: ttuser124
I have used it for 10 years and find it very easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy on the My Senior Brain!
on April 15, 2025
Posted by: Drieko
from California
Very easy to use with guidance (walk thru) and multiple explanation points along the way!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on April 15, 2025
Posted by: Marsha B12
Very easy to use. Walks you through everything and explains along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst
on April 15, 2025
Posted by: Jay222m
from Sacramento CA
I think I said I wouldn't use this service again last year, but old habits. It does not import information from last year so I have to re-enter everything. Just a pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs more help with college expenses
on April 15, 2025
Posted by: Needsmore
The software was difficult to load this year. It took 5 attempts before the exe download file was on my computer. Also, the software moved slow. TurboTax needs to have more information on where to enter 529 eligible expenses which were not on the 1098-T.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
MISLED AND DISAPPOINTED
on April 15, 2025
Posted by: LFisher0323
from Florida
i specifically purchased to file my 2021 taxes so I could complete same day but website did NOT tell me until I after I paid and was finished preparing my taxes that I could NOT E-file. I spent $80 for nothing because I missed the deadline. The website should state very prominently that it can not e-file past years only paper filings.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Is the money going to be deducted from my account?
on April 15, 2025
Posted by: Anonymous
I filed electronically, provided banking information, but funds are still in my account. Should I make arrangements to pay or will funds be deducted by 12 am. I don't want to double pay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good
on April 15, 2025
Posted by: six oclock
thank you, the product was very good to excellent, thanks
Written by a customer while visiting turbotax.intuit.com