Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 15, 2025
Posted by: Brittany L W
Great and easy to use! Glad it was easy to navigate as a first time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrations!
on April 15, 2025
Posted by: jostens
Several things frustrated me: 1) All the attempts to make me upgrade got on my nerves and left a a negative impression of Turbo Tax. 2) Turbo Tax kept sending me in circles!!!! I would click on REVIEW and it would take me back to the beginning of that segment but it did not allow me to make any changes. I FINALLY figured out what I was attempting to do was not an option. Why doesn't the software just tell me that???? 3) Wanted to view my state's Form 1 but could not find it. Called and spoke to a person but she didn't know and never heard of a Form 1 so she told me it was no longer an option. Like what???????? 4) With all this "monkeying around" it took me twice as long to do my taxes than what TurboTax estimated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many fees
on April 15, 2025
Posted by: Nickled 2 death
It is nice to have up to the minute analysis of what is owed or refund amount. It is very inconvenient to find extra charges for filing at the end of the process... and then have to leave the program to enter the information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on April 15, 2025
Posted by: Kippie2
from Reston VA
VERY TO READ AND FOLLOW INSTRUCTIONS. IT TOOK ME ONLY AN HOUR TO COMPLETE.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com