Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(25,042 Reviews)
Rating breakdown 25,042 reviews
5 Stars
14,042
4 Stars
5,004
3 Stars
2,917
2 Stars
1,435
1 Star
1,644
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Filing Can Be Complicated with Just The Program!
on February 2, 2025
Posted by: World24
While nothing about the program has seemingly changed since last year, when I last used this program, submitting my taxes this year was unnecessarily complicated. I'm reviewing this on the second day I tried to submit them, and it still took me 3 uninstalls, constant programs freezing's, and finding the appropriate file for my state taxes that not only the program refused to acknowledge wasn't actually there (saying I need an update for my state but that the program was up to date), but also reading on one official TurboTax link that you cannot download separate state tax forms, just to find what I was looking for on another part of the official TurboTax website! It's still a simple and easy to use program, and they have helpful hints, but the issues I had this time around was just too much to not leave a bad review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast tax return filing.
on February 2, 2025
Posted by: ZepFan 77
Fast, easy, accurate tax return filing. Step by step guidance makes it stress free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
l love TurboTax
on February 2, 2025
Posted by: Jeff KB
from Seaside, CA
Ease of use. For uncomplicated tax returns, why pay a service $330?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great
on February 2, 2025
Posted by: cocotu
very easy to use and covers all required details for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good program
on February 2, 2025
Posted by: rocknrobbin62
very easy to use. Needs to be more accessible. normally buy the program at retail store, but had to buy online download it this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works perfectly, again.
on February 2, 2025
Posted by: JG4749
from NC
Easy to use, simple, have been using it for decades
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very disappointed
on February 2, 2025
Posted by: Debo888
This happens to be the worst experience I have had with Turbo Tax. It would not link up to Intuit, and was extremely glitchy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT.
on February 2, 2025
Posted by: Mr debo2
I LOVE TURBO TAX BECAUSE IT'S USER FRIENDLY AND GIVE YOU HELPFUL TIPS ON HOW THE SOFTWARE IS USED.
Written by a customer while visiting turbotax.intuit.com