Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,053 Reviews)
Rating breakdown 20,053 reviews
5 Stars
11,421
4 Stars
3,944
3 Stars
2,252
2 Stars
1,111
1 Star
1,325
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax Software
on April 15, 2025
Posted by: Bob2z
from MD
I have been using TurboTax for many years without any difficulty. It guides you through every detail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lousy rejection help for missing Ip Pin
on April 15, 2025
Posted by: gloria567890
from Florida
My federal return was rejected because of the ip pin number. It was extremely difficult to find the section on the desktop version to enter the Ip pin.
When I went to turbo tax to correct the error, the desktop version didn't show anything, much less how and where to fix it.
When I went to turbo tax to correct the error, the desktop version didn't show anything, much less how and where to fix it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Review
on April 15, 2025
Posted by: Johnandmisuk
Turbotax worked very well as usual. Tax advisors were pleasant but of no use whatever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on April 15, 2025
Posted by: rz11
from Lake Park, FL
I have used Turbo for years with the best results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful and Easy
on April 15, 2025
Posted by: tshirtva
Great Product.
Wonderful easy to use menu.
Full of self help options.
Wonderful easy to use menu.
Full of self help options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS VERY USER FRIENDLY.
on April 15, 2025
Posted by: rpamp
EASY TO FOLLOW. gave me the most possible refund. will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good but be ready to go into the tax forms
on April 15, 2025
Posted by: M43S
from ME
tried and true program, however it does not do EVERYTHING. You would be smart to do some of your own research on IRS.gov and don't be shy about opening the forms instead of the interactive. the interactive is NOT perfect. Entering an identity theft PIN is not explained well. I got rejected for not entering it properly, and the instructions in the rejection and fix interactive and email were incomplete. I had to located the section to enter it by manually looking for it and found it in a nonintuitive location in the menu.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Known issue for 60+ days with no fix
on April 15, 2025
Posted by: Teflonjmd
There is a known issue with the software concerning K-1 carryover losses. The worksheet does properly categorize previous years losses causing an error message when entering this years data. It should not take a tax software company this long (60+ days) to provide an update/fix. It is worse that the update has not been provided by the April 15th tax deadline.
Written by a customer while visiting turbotax.intuit.com