Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,125 Reviews)
Rating breakdown 20,125 reviews
5 Stars
11,473
4 Stars
3,956
3 Stars
2,253
2 Stars
1,114
1 Star
1,329
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
rejected
on February 2, 2025
Posted by: todd n vicki
from Kenosha wisconsin
keeps saying we are rejected but dont know why were not getting any errors
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and awesome!
on February 2, 2025
Posted by: WV 2024
from WV
easy to navigate, walking through step by step. going back and forth from forms to step by step entries.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 2, 2025
Posted by: hef1175
Great experience the walk-through tax process was perfect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy to Use
on February 2, 2025
Posted by: Mike 2750
from St. Louis MO
High confidence in Turbe Tax product for completing and filing Federal and State tax forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fustrating
on February 2, 2025
Posted by: GSR55
Frustrating this year as the program locked up on Check Returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax simple and easy
on February 2, 2025
Posted by: rvd2112
Turbotax walks you through the process, even when you have new changes it makes it easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax 2024 for Macintosh is flawed.
on February 2, 2025
Posted by: JAB96
from Middletown, NY
I have been using Turbo Tax since 1996. I was always happy with the product - until now. I have a 2020 27" iMac with a 3.6 GHz I9 chip, 16 GB of RAM, and a 1 Terabyte SSD and I'm running Sequoia 15.3 MacOS. When I downloaded Turbo Tax 2024 and started the program up it crashed before it finished loading. Since then it has virtually been crashing 50% of the times I try to open the program. I had trouble trying to e-file my Federal and State income tax forms. I discovered that the NY State form did not have finalized forms and every time I tried to file both the Federal form and the State form it failed. Luckily I tried just e-filing the Federal form and it went through. Once I was told that I had New York updates to load I was able to e-file my state tax form. However there is still a problem. While I was able to print out the paperwork for my Federal tax return, every time I attempt to print out the NY State form the program crashes. I was able to print the forms by switching to the view form option, then taking screen shots of each file and printing it out. I am VERY disappointed in the performance of Turbo Tax 2024, so much so that I may decide to switch to the H & R Block program next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Really Bad Experience, Forms not aviable
on February 2, 2025
Posted by: Adigicom
This was the first time I had to stop filling my taxes because Turbo Tax didn't have a form 8283 ready. I waited two weeks, and still their was NO Form!
I decided Not to included my None Cash Donations this year, so that I could continue with my taxes and file. This was really bad for Turbo Tax.
I decided Not to included my None Cash Donations this year, so that I could continue with my taxes and file. This was really bad for Turbo Tax.
Written by a customer while visiting turbotax.intuit.com