Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,231 Reviews)
Rating breakdown 20,231 reviews
5 Stars
11,524
4 Stars
3,976
3 Stars
2,266
2 Stars
1,129
1 Star
1,336
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax review
on April 14, 2025
Posted by: SFSA
I was happy with Turbo Tax until I had to input interest on checking and similar accounts. Turbo Tax wanted to import the information from each institution, while I wanted to make the entries manually. I had to go through a couple of steps to get out of importing and then choose interest from 5 category boxes. Then it was a step or two before I could make the entry. When I had completed one 1099 I had to go through the same routine for all the rest. Very, Very annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax 2024 won't run on Windows 11
on April 14, 2025
Posted by: scs68
TurboTax 2024 won't run on Windows 11. There's no explanation, just a generic message that reads, "Looks like we've run into an error". I gave up after an hour of troubleshooting and installed it on an old Windows 10 PC I have in the house and it worked perfectly, though TurboTax did display a warning message that Windows 10 won't be supported after October 2025. Ironic, since Windows 11 is apparently not supported by TurboTax either. I'm just glad I had an old PC laying around and was able to get my taxes finished on time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on April 14, 2025
Posted by: Rich Beule
from Nassau NY
I've used now for years with excellent with excellent results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Why people hate TurboTax
on April 14, 2025
Posted by: Itsreallytodd
from Out west
While I have used TurboTax since the guy who wrote it gave me a sample copy on a 5.25" floppy disk the company feels they have to make it more complicated every year. Not that they invest anything into doing literally anything to improve it. But their software writers are so desperate to make the boss feel like they're needed they come up with absolutely stupid new rules, for example, at the very end they want you to sign in to Intuit. Why, I am already signed in to TurboTax. Then they make you fill out forms that they should already know, then they force you to have them send you an email to get a security pin which forces you to have them send you a text message to do the exact same thing. Why are these kids who work there so paranoid? It's no wonder that TurboTax is one of the most hated apps by so many reviewers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a little wish
on April 14, 2025
Posted by: Lisi03
I have been a loyal customer for a few year. Just wish that you could automate K2 investment forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on April 14, 2025
Posted by: yan7
easy but if the letter can be bigger will be better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You're making it harder to like Turbotax...
on April 14, 2025
Posted by: Huh Question Mark
Less is not necessarily more. Less is not necessarily more. Prefer to have BOTH Prior year as well as Current year amounts display next to each other at the same time as we are doing the taxes. TT continues to hide details behind the curtain, so to speak.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is dependable!
on April 14, 2025
Posted by: Carol779
from Henderson, Ky
Used TurboTax for years. I love that it's always dependable!
Written by a customer while visiting turbotax.intuit.com