Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,231 Reviews)
Rating breakdown 20,231 reviews
5 Stars
11,524
4 Stars
3,976
3 Stars
2,266
2 Stars
1,129
1 Star
1,336
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Been using Turbo Tax
on April 14, 2025
Posted by: JoeAlwaysPay
I been using Tubo Tax for over thirteen years. There is always a slight issue with try to get back in the software after you log out. I appreciate the software had recovery mode when this happens. In addition, when you leave the software to buy audit defense, I am always trying to keep my fingers crossed. It always has issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Easy to Use
on April 14, 2025
Posted by: GeneWMc
from Tyler TX
Good experience. Easy to use. No problems experienced.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
IP PIN fill in place is sooooo hard to find
on April 14, 2025
Posted by: Jenny123321
When the tax return flailed due to the wrong IP PIN, Turbotax couldn't bring me back to where to correct the errors, changing the IP PIN. It was hidden somewhere even though I was able to correct it after many attempts. I couldn't find the right pass to correct the 2nd IP PIN. Snaps...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax does everything it markets
on April 14, 2025
Posted by: Canes99
The solution is very intuitive and easy to use. Very happy with the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is necessary and a need.
on April 14, 2025
Posted by: xyz 70
I have always used Tubo tax, but there are times when I wanted to try another. Because I could contrast and comparison whether the numbers are better. I notice there were more question asked for about my IRA but Turbo tax did not explain why that information was sked for a second time doing the state block.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on April 14, 2025
Posted by: MegAnn1849
Every time I went out of the return to get information I needed it was really hard to get back to the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 14, 2025
Posted by: Irmine
from Florida
It was great to talk to the agent. She was very helpful to me and was very knowledgeable. Very patient and understanding.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid Solution
on April 14, 2025
Posted by: FullerATX
The software is and always has been very easy to operate. If you have a simple return, or even a slightly complex return to complete, TurboTax is the right answer.
Written by a customer while visiting turbotax.intuit.com