Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,232 Reviews)
Rating breakdown 20,232 reviews
5 Stars
11,524
4 Stars
3,976
3 Stars
2,266
2 Stars
1,129
1 Star
1,337
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
waste of paper for simple returns
on April 13, 2025
Posted by: not Turbo
from Alabama
Failed to import 2023 tax files as saved in Turbotax 23 folder. Simple return prints out 37 pages of which only less than 7 are needed. Not Mac friendly at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great!
on April 13, 2025
Posted by: Sooner Tom
from Odessa, TX
I spoke with Darianna at customer service and she helped me with a filling issue that was popping up but resolved in minutes. Super job, Darianna!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the easiest way to file taxes
on April 13, 2025
Posted by: YSher99
from Pennsylvannia
I thought turbo tax did an excellent job making the terminology easy to understand and guiding me through the process
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax support saved the day
on April 13, 2025
Posted by: Anonymous
from Massachusetts
I still think TurboTax is the app for me. I had an issue that I couldn't download an update due to a Microsoft Installer Error 1603. I found a great article in support on how to download manually. It all worked out so I could file my return on April 13.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
OOPSTurboTax does not allow adding the IRS IP PIN
on April 13, 2025
Posted by: FWKocman
from Garland, TX
Got to the filing and once submitted the e-file return was rejected because the Identity Protection PIN issued by the IRS was not submitted. There is no way to add this information during the review process making a paper submission the default. Poor execution on the software team to not include this vital step required by the IRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT
on April 13, 2025
Posted by: theeuroguy
Always works, but updates can be frustrating at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple process
on April 13, 2025
Posted by: Postteacher
Simplified process and they do the research for me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks, great experience
on April 13, 2025
Posted by: bobby david
from roanoke va
Smooth, except a few pieces of info that should have carried over from prior year.
Written by a customer while visiting turbotax.intuit.com