Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,231 Reviews)
Rating breakdown 20,231 reviews
5 Stars
11,524
4 Stars
3,976
3 Stars
2,266
2 Stars
1,129
1 Star
1,336
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
EASE OF USE
on April 13, 2025
Posted by: JohnPoolGuy1964
EASE OF USE THROUGH STEP-BY-STEP WALKTHROUGH OF EACH PART OF THE RETURN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Alot of wasted time with TT glitches
on April 13, 2025
Posted by: DEE FB
Had my taxes done by a CPA last year due to an issue with turbo tax When I transferred 2024 return into turbo tax, it did not transfer all info correctly. I had to spend a lot of time making changes. If that were the only problem. that would be one thing. UNFORTUNATELY there was one item I was not able to correct. An incorrect business name transferred to my form 8995, and turbo tax would not let me correct it. I had to transmit it because I am out of time and patience, but this needs to be corrected.. TT also would not allow me to apply my state refund to 2025 taxes. I added it where I was suppose to on worksheet, but the info would not transfer to return. 2 years in a row I have wasted countless hours with turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not user friendly
on April 13, 2025
Posted by: Taxes2025frustrating
Issues with downloading to start process. Not user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024
on April 13, 2025
Posted by: bohunk123
from tx
good, sorry i,m not long winded or long typing-so this is it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS MOSTLY SUPERIOR
on April 13, 2025
Posted by: DWEDEE
from Utah
Ive used Trbo Tax since 1915. For the most part it has been satisfactory to superior. My family members use it because I did their taxes on it when tey were younger it has improved over the years and has become more flexible THERE IS ONE PROBLEM THAT NEEDS TO BE FIXED ON THE FEDERAL FORM. when enteeing the utah state tax withholding id for out of state entities turbo tax insists that the number end with WTH Texas, for instance, has a number assigned by Utah that ends in WMP I have an arguement about this every year. Please fix iT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is excellent
on April 13, 2025
Posted by: Fairmiller
User friendly and easy to navigate. I have been a user of Intuit TurboTax since 2000.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but could be much simpler and even better
on April 13, 2025
Posted by: GladIChoseTurboTax
from Atlanta, GA
some processes were too clumsy
no easy access to help
Why did I start two returns?
Tedious wrap up return process, too many steps
Too many add-ons that should have been in base package.
no easy access to help
Why did I start two returns?
Tedious wrap up return process, too many steps
Too many add-ons that should have been in base package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Direct, clear, concise
on April 13, 2025
Posted by: User friendly boy Oh boy
from NJ
Very easy to use, very direct and non complicated.
Written by a customer while visiting turbotax.intuit.com