Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(20,231 Reviews)
Rating breakdown 20,231 reviews
5 Stars
11,524
4 Stars
3,976
3 Stars
2,266
2 Stars
1,129
1 Star
1,336
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Shame on TurboTax!
on April 13, 2025
Posted by: Pushed Too Far
from USA
When finishing up with your product, the e-file box for state taxes came pre-checked by the app, and no option was given at that point to uncheck the box. In fact, the only way I was able to print a copy of my state return for mail-in purposes was to uncheck the e-file box for my Federal return (an option I intended to preserve, contrary to what I wanted to do with my state return). I see this as a cheesy, customer-adverse, and quite-aggressive ploy on TurboTax's part to try to force their customers to spend more money with them than they may really want to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it was okay
on April 13, 2025
Posted by: kjfields12
from WV
The software was not the easiest to use, web browser was easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Shame on Turbotax
on April 13, 2025
Posted by: Rooster222
from South Carolina
I've been a Turbotax user for many years, but with all the problems & updates, some of which were not fixed, requiring me to make some entries directly on tax forms, I'm not sure that I will use turbotax in the future!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
none
on April 13, 2025
Posted by: JJJJJJJJJJJJ stop
none none none none
Good product
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TO COSYLY
on April 13, 2025
Posted by: CASSIE78
COST TO MUCH. THOUGHT EXPERTS WERE FREE NOT $60. HAVE TO PAY TO FILE STATE RETURN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A good way to file your own
on April 13, 2025
Posted by: JonD123456789
from Camp Hill, PA
It works well and is better than the less expensive alternatives, but not without glitches and repetitive data entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Software is easy & straightforward but errors?
on April 13, 2025
Posted by: JeanneBS
from North Ga
Your live expert was very helpful. But fixing an error took over an hour on the phone. Why does it have to be so hard?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best
on April 13, 2025
Posted by: its LP
I use it every year.....
Simple and Easy and Fast.
Simple and Easy and Fast.
Written by a customer while visiting turbotax.intuit.com