Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.2 out of 5
4.2
(20,886 Reviews)
Open Ratings Snapshot
Rating breakdown 20,886 reviews
5 Stars
11,909
4 Stars
4,102
3 Stars
2,347
2 Stars
1,164
1 Star
1,364
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Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Turbo tax is good.
on April 10, 2025
Posted by: HowGee
Did not use live expert. Gave a 4 rating. Turbo tax is mostly very good but program has glitches. Even
though I figured most things out (needed son's help a couple of times), it seemed at times the issues could
have been easier to resolve, or just less confusing in the first place.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Poor product for the price
on April 10, 2025
Posted by: Mapperx
They make changes each year that can lead to easily made mistakes.
The numbers and info entered into the forms are printed too light
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbo tax stinks
on April 10, 2025
Posted by: stinks stinks stinks
from New Jersey
stinks way too confusing especially with new jersey tax.
it should be doing calculations like before!!!!!!!
Why did you make new jersey tax so difficult and confusing for 2024????????
I would give it NO STARS FOR THE DIFFICULTY AND CONFUSION!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
it's good the way it is. no change necessary
on April 10, 2025
Posted by: Pippa10
from Virginia
They were very knowledgeable and helpful. I'm glad you have this available.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great, but needs better support for college pmts
on April 10, 2025
Posted by: Greg1414
from Portland, OR
Long-time user, makes tax-filing easy. I wish they had better support/content for dealing with college payments and 1098-T forms, as I file for my kids separately as well and it's always confusing how to handle these forms.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Changes to Investment Forms Disappointing
on April 10, 2025
Posted by: LJG960
Long-time user. Changes to Investment Forms Disappointing. List of Investment Forms (previous year/entered) more difficult to scan for completeness. Unable to import many financial institution forms (1099DIV, 1099B). In some cases where credentials were entered directly in TurboTax (versus pop-up window), two observations. Those that worked, required verification of two CAPTCHA tile sequences before proceeding. Those that did not work, seemed to loop, with endless CAPTCHA tile sets presented (had to enter those manually).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is quick and easy.
on April 10, 2025
Posted by: Hideki531
Have used Turbotax for many years. Quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Happy with TT
on April 10, 2025
Posted by: Joe1x
from Washington, NJ
Easiest to complete ever. Import went easkly. Waiting for the return.
Written by a customer while visiting turbotax.intuit.com
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