Customer reviews from turbotax.intuit.com
TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.2
(20,895 Reviews)
Rating breakdown 20,895 reviews
5 Stars
11,913
4 Stars
4,103
3 Stars
2,349
2 Stars
1,166
1 Star
1,364
Customer Reviews for TurboTax - Deluxe 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
too many updates in one session
on April 10, 2025
Posted by: 5 hours review to file
i did about ten updates nine froze or I had to exit after 20 min. before you can save update, before you review update, before file update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is consistent from year to year
on April 10, 2025
Posted by: TSEL7
from ohio
Easy to followzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 10, 2025
Posted by: rdhpierce
from TN
Step by step easy to follow. Calculates everything for you and helps fix any perceived errors, Have used for about 15 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is well known
on April 10, 2025
Posted by: 12rcm
from mesa az
Did not use help. Will keep that in mind in the future
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is fine
on April 10, 2025
Posted by: MelBoy45
from CA
Used to TT and found it acceptable again this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor program- no review checking
on April 10, 2025
Posted by: Eddy T that be me
from OH
your program keeps getting worse each year. I know the change a lot of the rules, but you should trial run your programs more efficiently.
My entry of this questions is too repetitive, only to be asked yet again.
I submitted my return for e-file, but was rejected because my pin number was not included. I went back to check this entry, and it would not completely accept my entry. A Blue block showed up, entered everything again and it looked proper. I did a double check on it, and the blue block showed up once more. I researched according to you help program, and checked again and again. No acceptance.
I am going to e-file it again, but your warning said if it was not accepted, it would have to be mailed.
If this is the case, I will be asking for a refund, because it was purchased on the premise that I could e-mail it. Additionally, I paid for a state e-file, that I hope will be retuned.
Not happy with your product
My entry of this questions is too repetitive, only to be asked yet again.
I submitted my return for e-file, but was rejected because my pin number was not included. I went back to check this entry, and it would not completely accept my entry. A Blue block showed up, entered everything again and it looked proper. I did a double check on it, and the blue block showed up once more. I researched according to you help program, and checked again and again. No acceptance.
I am going to e-file it again, but your warning said if it was not accepted, it would have to be mailed.
If this is the case, I will be asking for a refund, because it was purchased on the premise that I could e-mail it. Additionally, I paid for a state e-file, that I hope will be retuned.
Not happy with your product
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very intuitive
on April 10, 2025
Posted by: Billmarybeard
from Kansas City Mo
3rd time using the program. At 77 years old, I found it simple even to download from my financial institution.
I will use it again next year
I will use it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No paid advise for me
on April 10, 2025
Posted by: Edaddedcharacters
from Rhode Island
I got hung up on a question about fruit trees in the depreciation section and would have have appreciated advise BUT I'm not paying for it. I have never owned a fruit tree or enter the word fruit or tree on my return. I have no idea where that came from.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com