Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2 out of 5
4.2
(21,060 Reviews)
Open Ratings Snapshot
Rating breakdown 21,060 reviews
5 Stars
12,006
4 Stars
4,135
3 Stars
2,370
2 Stars
1,174
1 Star
1,375
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Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
fine
on April 9, 2025
Posted by: 7AMO
from Bloomingdale, Illinois
it seemed there were more steps to file this year, just saing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is easy to use!
on April 9, 2025
Posted by: mchron1222
from York, PA
Used TurboTax since 2008. Have confidence that I get accurate returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax is comparable to H&R Block.
on April 9, 2025
Posted by: JRzebra
from Chino Hills, CA
There was limited information associated with some of the error fixes I encountered.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
AI chat is frustrating
on April 9, 2025
Posted by: Ai chat
easy to fill out but why is there a digital assist that is unable to answer a question. Get a real person
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
great for submitting taxes
on April 9, 2025
Posted by: Neen80
good except would like easier descriptions when clicking on "info" icon next to an item
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Required Manual LookUps and Entry onto forms.
on April 9, 2025
Posted by: Gog32
SSA-1099 and 2024 ES weren't prompted. I had to locate each of them and manually enter. Very painful, probably took an additional 3 hours to complete. Vatanese was a great support contact, though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax
on April 9, 2025
Posted by: Suezimm
Don't like the total cost for eFiling why is State so expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Several Reasons to Appreciate TurboTax
on April 9, 2025
Posted by: DRMadrid
from Indialantic, Florida
The step-by-step feature is always excellent. TurboTax seems to always have the most up-to-date questions and knowledge of recent tax code changes all of which help get me the most deductions possible. Last but not least, appreciate the ability to import tax forms from various financial institutions saving me lots of time from having to manually gather all the forms and typing the information into the correct forms and places on the forms.
Written by a customer while visiting turbotax.intuit.com
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