Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,067 Reviews)
Rating breakdown 21,067 reviews
5 Stars
12,007
4 Stars
4,137
3 Stars
2,370
2 Stars
1,176
1 Star
1,377
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is all you need to do your taxes
on April 9, 2025
Posted by: 1948t
Used The Deluxe Version, it was very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome.
on April 9, 2025
Posted by: Just Me 02
I liked how it takes you step by step through everything. It was very convenient and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees that are not clear
on April 9, 2025
Posted by: logannNG
the amount you have to pay for each state software and then to file is not clear. I bought the software because I thought it would be cheaper than filing online based on the charges it was presenting in the overview chart, but there are a bunch of hidden fees. Turbotax should make it more straight forward to file your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is for Children
on April 9, 2025
Posted by: Martin9p2
from NV
It's too difficult to review to make sure a certain number was entered, and too hard to see the bottom-line effect of a certain number. Meanwhile, the step-by-step process asks childish questions or makes childish statements, like "Now, let's get the biggest refund possible."
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Please fix the bugs in the desktop application
on April 9, 2025
Posted by: OllieNeri
from Redwood City, CA
Please fix the bugs on the desktop application. The website version does a great job but not the application. I had to transfer my website version to the desktop application this year because I had to file a separate state return from my husband since he moved to CA last year. After filling everything, it consistently gave me error saying that the 1099-B attachment was lost, so the return could not be transmitted. To fix this, I had to either pay $200 again and file it using the website version or manually enter all of my transactions from 1099-B, which is so frustrating when I already paid for the federal + two state returns for the desktop application. This forced me to manually type in everything, and this is something that could easily be fixed. Please fix this or I will not use this software ever again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 9, 2025
Posted by: OK111111111
OK111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not that intuitive
on April 9, 2025
Posted by: dissatisfied user943
transferring last year info was very incomplete.. experience was tiresome and frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Free version is not worth the hassle in my case.
on April 9, 2025
Posted by: I O Plenty
from Albertville, AL
I have been using TurboTax since 2009. This year I began with the free online version, but it did not import my previous year info. I had to enter everything from scratch. My taxes owed seemed too high so I purchased TurboTax just to be sure. It still did not import my previous year info, but instead began with the info I had put into the free version. Apparently it created a new account when I began the free version. You need to work on that. I checked with a local tax expert and he confirmed that I indeed did owe the amount, so overall I'm happy.
Written by a customer while visiting turbotax.intuit.com