Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,077 Reviews)
Rating breakdown 21,077 reviews
5 Stars
12,013
4 Stars
4,138
3 Stars
2,372
2 Stars
1,176
1 Star
1,378
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
suggestion
on April 9, 2025
Posted by: Turtle11a
from oroville, ca
An evaluation and suggestions on how to save money on next years taxes would be nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is my Go TO for Taxes..
on April 9, 2025
Posted by: Bama4Me2025
from Alabama
Turbo Tax is always my go to for Tax Software as I have used it for the past 17 years. It is always so easy to use and follow. I have always had a Disc on previous years and having to order and download was not as user friendly as I would have hoped but i finally got it and all went well. So thanks again Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 9, 2025
Posted by: PChez
from Virginia
The product is easy to download, update, and use. The feature to import information from pas tax documents is a time saver. Filing is easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax program is a deep endless money pit.
on April 9, 2025
Posted by: Stone two
from Meridian Idaho
It is exceptionally poor to amend there is no amend so if you accidentally forgot an interest statement for instance it's almost virtually impossible to amend your tax form and no help from TurboTax without paying $50 for consulting fee even though you bought it so it's basically $50 for every question that you got in that really stinks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax -Customer Review commnets
on April 9, 2025
Posted by: Dino R 20878
from MD
TurboTax has become more focused on trying to sale more as we finalize tax return. We do not like this type of push and find it annoying and unncessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as the past, but gets the job done.
on April 9, 2025
Posted by: 31 year user
I've used Turbotax for 30 years. This year's desktop version is less streamlined than previous years. Automatic update didn't happen prior to transmitting my return and the transmission didn't go through until I manually updated the software. Then a $5 off for state e-file coupon appeared, but I couldn't use it because I had already purchased state e-file at the higher price. Generally, it took more time to do the same things I've been doing for years in this software. A regression in usability. Gets the job done, but not as easily as years past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
no problems
on April 9, 2025
Posted by: guy ff
simple to use, been using for years and never had any issue!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Depending on Need - TurboTax is Cumbersome
on April 9, 2025
Posted by: YAH310
from San Antonio TX
This was WAY too complicated for average users. Fortunately, I was a geek in a former life and am tenacious - but it should never have taken as long as it did. Really need to do a better job with IRA contributions, distributions, and total value. Additionally, I downloaded my 1099-R from my financial institution and TurboTax continually gave me an error about box 9a needing a value. I deleted the downloaded form and entered the data EXACTLY as on the 1099-R I received, and the error went away. Ridiculous.
Written by a customer while visiting turbotax.intuit.com