Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,479 Reviews)
Rating breakdown 21,479 reviews
5 Stars
12,237
4 Stars
4,224
3 Stars
2,422
2 Stars
1,198
1 Star
1,398
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax has gone downhill this year
on April 7, 2025
Posted by: tony7395
from NY
1. State form has become more difficult to use. Keeps repeating the start up items every time you return
2. Some of the help areas such as IRA distributions do not appear on the state form
3. was hard to go back to certain items like investment expenses to add more
4. The tax audit scam at the end
2. Some of the help areas such as IRA distributions do not appear on the state form
3. was hard to go back to certain items like investment expenses to add more
4. The tax audit scam at the end
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 7, 2025
Posted by: CeeCee the Cat
Good software - easy to use and will continue to use it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 7, 2025
Posted by: six6six
from San Francisco California
It is great. I have been using it for the last 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer Service Rep AWESOME!
on April 7, 2025
Posted by: Greg209
Customer Service Rep AWESOME! Really courteous and helped me complete e-file when I had trouble
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is awesome
on April 7, 2025
Posted by: KathleenEdel
from mn
Good program. ////////////////////////////////////
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Deluxe
on April 7, 2025
Posted by: Getzythecat
TurboTax Deluxe is very easy to work with and understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is easy to use
on April 7, 2025
Posted by: LAKKR
from Clermont Florida
Have always used Turbo Tax Program. Love the way it transfers information from last Years Filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
"Digital Assistant" is now AI and no help
on April 7, 2025
Posted by: Lharvey16
from Corvallis, OR
Turbotax "Digital Assistant" is now AI and is anything but helpful. Very difficult to find forms, switch between forms and interview, etc. using the AI. Seriously lessened the experience.
Written by a customer while visiting turbotax.intuit.com