Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,547 Reviews)
Rating breakdown 21,547 reviews
5 Stars
12,274
4 Stars
4,231
3 Stars
2,435
2 Stars
1,206
1 Star
1,401
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Mostly easy to use, some instr. confusing
on April 7, 2025
Posted by: hip911sc
Product is relatively easy to use. However the final e-filing page (Form 8453) checks the box for future filing of Form 8949 "if you elect not to report your transactions electronically on Form 8949". As Form 8949 is present on the array of forms e-filed with the IRS, shouldn't Form 8453 NOT have the Form 8949 box checked? This creates unnecessary confusion for the user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 7, 2025
Posted by: Bob 202
Excellent product, good service. As sent earlier however, I am disappointed about the 'processing fee' not being discussed earlier. I expected better from TurboTax. Way 'too picky' on your review request.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You have to take a different approach
on April 7, 2025
Posted by: trueful
You are starting to act like those applications collecting information for shady reasons.... I am using you software.... It is just ridiculous that you are asking for my information even before I start..... You need to honest and transparent. You also need to make the writing black and white.... not white and gray.... it is difficult to see.... the designer must also think of its users.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tt
on April 7, 2025
Posted by: bcccccccccc
from troutman nc
I think it is lame to make people do a stupid review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable
on April 7, 2025
Posted by: TxAg79
from Wichita Falls, Tx
We've used TurboTax for years and always receive peace of mind knowing that it is handles professionally.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many add on requests
on April 7, 2025
Posted by: nononononoonon234235
Fairly easy to use, but all the heckling to buy add on things is too much. This shouldnt be a thing in a pay for premium option. I expect it with free ones, not pay for ones....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I may use again in the future
on April 7, 2025
Posted by: Teldesski
from Ohio
Confusing especially why it would not let me e-file my state return paying with my Federal refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 7, 2025
Posted by: KenLe
Great product. I have been using this for years to do my taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com