Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,694 Reviews)
Rating breakdown 21,694 reviews
5 Stars
12,350
4 Stars
4,262
3 Stars
2,454
2 Stars
1,218
1 Star
1,410
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is a wonderful tool.
on April 6, 2025
Posted by: Karen2024TT
from Florida
Always easy guide through the topics as well as ability to switch to forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TT sucks this year
on April 6, 2025
Posted by: BXMX
from CA
Many issues this year:
1. I lost all my data when TT wanted to "update" before the final filing.
2. Wouldn't take my CC information stating "we are having trouble processing your card", but six charges are pending on my bank statement.
3. next year they are no longer going to support Windows 10
1. I lost all my data when TT wanted to "update" before the final filing.
2. Wouldn't take my CC information stating "we are having trouble processing your card", but six charges are pending on my bank statement.
3. next year they are no longer going to support Windows 10
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Way more difficult then previous years
on April 6, 2025
Posted by: MiloS quitit
from auburn ca
Help was ok tell me when its 39 888888888888888888888888888888888888888888888888888888
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 6, 2025
Posted by: easybobo
goodnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is awful!
on April 6, 2025
Posted by: bikin babe
Turbo Tax is awful. I got all done with my state return, intending to e-file, and there is no place to put my credit card info, so I got an error message saying there is a problem and I was not able to pay the fee to e-file my return. I spoke with someone there for over an hour, and we were unable to resolve the problem. So, I am filing by mail. What a hassle and a poor quality product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 6, 2025
Posted by: Easy peasy goes it
from North Carolina
My husband and I have been using Turbo Tax for many years now. We have pretty basic taxes to file so it just makes so much sense to save hundreds of dollars by filing them ourselves. The process is simple and quick. They even offer audit protection and chats with experts if you need it. We e-file our Federal and State taxes and have our refund checks direct deposited to our bank account. Easy peasy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Incomplete program
on April 6, 2025
Posted by: doctrphil
from Minnesota
Did not review any entries of the MN property tax refund form M1PR. Form needed to be edited separately, not as part of the property tax refund section.
Also, this year's refund is 1/3 of last year's, and the program calculated that I owe state taxes, which I've never had in the 25 years I've lived here. These two items makes me think there's a problem with the program of not transferring data correctly or not opening the correct forms. I'm going to run my data through another program to see if results match or not. I may need to refile...
Also, this year's refund is 1/3 of last year's, and the program calculated that I owe state taxes, which I've never had in the 25 years I've lived here. These two items makes me think there's a problem with the program of not transferring data correctly or not opening the correct forms. I'm going to run my data through another program to see if results match or not. I may need to refile...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was fine
on April 6, 2025
Posted by: SW 25
It was a bit overwhelming without the CD, but I managed to figure it out.
Written by a customer while visiting turbotax.intuit.com