Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(21,715 Reviews)
Rating breakdown 21,715 reviews
5 Stars
12,356
4 Stars
4,266
3 Stars
2,458
2 Stars
1,221
1 Star
1,414
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
W-2 Scan improvements
on April 6, 2025
Posted by: BatFishFry
from York, PA
W2 scan could use some use some improvements.
For example, Form field apparently not scanned or checked i.e. "Form W-2 Wage and Tax Statement YYYY" YYYY was not checked. While my mistake for selecting the wrong year's W-2, TT did not detect and flag.
Values for field 14 Other, did not scan in. While values in this field are not well defined or structured, from my W-2s, each line in field 14 had 2 values: "text value" or "value text" that could have been detected and entered for review, instead of not entering.
All other fields were detected and scanned fine. In fact, it helped me find field b on one W-2.
For example, Form field apparently not scanned or checked i.e. "Form W-2 Wage and Tax Statement YYYY" YYYY was not checked. While my mistake for selecting the wrong year's W-2, TT did not detect and flag.
Values for field 14 Other, did not scan in. While values in this field are not well defined or structured, from my W-2s, each line in field 14 had 2 values: "text value" or "value text" that could have been detected and entered for review, instead of not entering.
All other fields were detected and scanned fine. In fact, it helped me find field b on one W-2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and reliable filling.
on April 6, 2025
Posted by: acampos1001
from Chicago, Illinois
Easy to fill taxes by following instructions from the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use for basic taxes
on April 6, 2025
Posted by: MZ27
from Orange County, CA
It's pretty simple, but would like more step by step instructions for some of the non-standard items. I always go through the check and it gives me errors to correct when it never asked for that stuff up front.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No longer top of the line
on April 6, 2025
Posted by: BNSH
I think this year's software program is the most difficult to use out of all the years I have been using it. It was difficult to find required information that wasn't clearly explained at all. It ended up being a guessing game, which leaves me very uneasy about sending off my taxes and wondering if they are correct or I could have saved more if I understood what was being asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on April 6, 2025
Posted by: Morgan4233
Filing with Turbo Tax is always so easy and affordable. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 6, 2025
Posted by: DAWNIEDODAH
from WIchita KS
I love TurboTax. It is so user friendly and easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy as in comers
on April 6, 2025
Posted by: Ltlfatboy75
from Indiana
Easy Tax Software, walks you through the whole process
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 6, 2025
Posted by: Jim 127
Great, very well designed I would use turbo tax another time.
Written by a customer while visiting turbotax.intuit.com