Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,887 Reviews)
Rating breakdown 21,887 reviews
5 Stars
12,477
4 Stars
4,298
3 Stars
2,468
2 Stars
1,227
1 Star
1,417
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Worst in decades
on April 5, 2025
Posted by: SirGeraint
from Tulsa, OK
I've used TurboTax for at least a couple of decades and this is the worst year yet. It asked me what heath insurance my wife had Dec 1, 2023 and then asked me the reason she didn't have health insurance this year. She did have insurance this year! Who said she didn't? It only gave me certain choices so there wasn't a way to overcome this. Then it put my Stock trades as mine and I couldn't find a way to put it as my Single-Member LLC's. So it showed the income as mine and business expenses were my LLC's.. It told me that I was at risk of an audit because my LLC's expenses were more than it's income.
At this rate I worry that I might have to hire someone to do my taxes next year. I've never had anyone do my taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 5, 2025
Posted by: BJLP
from Maryland
All TurboTax Live helpers were great. I would like to see the program offer a selection for filing and printing State return by mail instead of pushing e-file for State.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Improved!
on April 5, 2025
Posted by: Jeff4Avs
Wow!! Much better this year. Seems you improved some things to make much easier. Keep up the good work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Seemed to work ok
on April 5, 2025
Posted by: Jabberwocky952
from Minnesota
It was ok until it tried to get me to pay and extra $40 for "Refund Processing Fee".
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it is easiest way to do tax.
on April 5, 2025
Posted by: gnong
it is easy to understand to follow guideline fast and organized to do tax return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Updates sometimes a problem
on April 5, 2025
Posted by: gov90
from Nm
Experienced downloading updates one time this year and software would not operate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No option to file state by mail
on April 5, 2025
Posted by: notmy name
I am very disappointed that you have removed my option to file state via mail. I have used Turbo Tax for years, but I won't be using turbo Tax in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 5, 2025
Posted by: Haze100
from Virginia
I loved the ease of completing my taxes for the year.
Written by a customer while visiting turbotax.intuit.com