Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.2
(21,891 Reviews)
Rating breakdown 21,891 reviews
5 Stars
12,480
4 Stars
4,299
3 Stars
2,468
2 Stars
1,227
1 Star
1,417
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
not great anymore
on April 5, 2025
Posted by: mebit2
State tax very confusing on how to file. Also why do I need to mail copies of my taxes when I already efiled ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Search feature replaced by a less helpful web find
on April 5, 2025
Posted by: Bradpu
from Chicago IL
New "Search" button in upper right has been replaced by something that 1) Takes a long time to load. 2) Doesn't let me jump to the form I want. Example: 1. press search. 2. Enter "where to enter 529". 3. Result: it does not give me a link to jump to the place in TurboTax where to enter the 529 info. Instead, all links bring me to a webpage. NOT as useful as before where it would take me to the right place in the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very happy using Turbo Tax and will continue using
on April 5, 2025
Posted by: richp001
Turbo tax was very easy to use for our 2024 tax preparation. This is our second year using it. Will buy it again and use it for next years taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Excellent! I've used it for years!
on April 5, 2025
Posted by: the 64 claw
from Illinois
Turbo Tax Deluxe is an Excellent product. I've used it for years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost there, but improvements possible
on April 5, 2025
Posted by: kmby
from CA
Deductions section is incomplete and/or is difficult to find the appropriate subsection. Income from direct sales without 1099K is virtually hidden. Task related help was invented in the 80s and yet this program doesn't have any. There needs to be a decision tree like structure for every possible situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Taxes Easier
on April 5, 2025
Posted by: Katie6639
from Grand Rapids, MI
Using TurboTax made it much easier to complete, file, and save records of my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Was just OK
on April 5, 2025
Posted by: Bombaardo02
from San Jose, CA
It was OK. Investment format was confusing. It was better last year(2023) & previous years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
state taxes not free but you say on packaging is ?
on April 5, 2025
Posted by: no nickname 01
0k till the end ,you say free state return but then $15 to return ? , if free its free
Written by a customer while visiting turbotax.intuit.com