Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,413 Reviews)
Rating breakdown 22,413 reviews
5 Stars
12,736
4 Stars
4,429
3 Stars
2,531
2 Stars
1,258
1 Star
1,459
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Disappointed 20 year user
on April 1, 2025
Posted by: VictorPe
from Nevada
Product is less reliable, less robust, more convoluted, and basically much less user friendly than prior years. I have used TurboTax for the past 20 years and each year it gets a little more frustrating to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on April 1, 2025
Posted by: Kimm99
very easy to use. guides you through the process and all the different deductions and credits available to you. They also make it so easy to file electonically. I should have went this way long ago.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Has become less user friendly
on April 1, 2025
Posted by: Ugh4taxes
I found the process less user friendly than in past years. For one thing, it used to signal that it was automatically saving your work periodically. Nothing like that this year. And getting hit with a possible $40 extra fee for e-filing at the end - outrageous! I had to look up what this was about and how to avoid. The whole experience has left me even more frustrated than just having to go through this yearly task makes me feel already!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Go back to they way you had it for YEARS
on April 1, 2025
Posted by: LenGP1
from VA
not user friendly. print too small. No dish, so I had to talk to AI, wait an hour, talk with a human...FRUSTRATING!! Give the user the usual DISK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Data enrtry
on April 1, 2025
Posted by: mr george
The new entry procedure for 1099's sucks go back to 2020 that was by type not sender
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy
on April 1, 2025
Posted by: DLakshmana
GUI is horrible. Forms are not located intuitively
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needed Brokerage Name in Import List
on April 1, 2025
Posted by: Mark 1980
from California
One problem. When importing my stock information, the list had Apex Clearing, however it did not transfer all my data. I thought to type in Webull, and I got Webull Omnibus as a suggestion. This turned out to be the solution as it connected to me Webull account and I was able to import the data. I was at my wits end and stressed out when I finally figured this out. Please add "Webull Omnibus" to your prompt list for stock imports. Thank you. Otherwise, It was great.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax and Intuit since 1996
on April 1, 2025
Posted by: Dax 666
from North Idaho
I have been using TurboTax since it started in the '90's. Tried others side by side but Intuit products just worked.
Written by a customer while visiting turbotax.intuit.com