Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,656 Reviews)
Rating breakdown 22,656 reviews
5 Stars
12,861
4 Stars
4,482
3 Stars
2,558
2 Stars
1,276
1 Star
1,479
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is excellent
on March 31, 2025
Posted by: Anonymous
Easy for me to do my taxes with the help of TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax helps but you better stay alert
on March 31, 2025
Posted by: GardenerP
In the past this has been extremely easy, not this year. I have a very simple return. For some reason I had to repeat the connection to my broker accounts for my RMD several times. they kept asking me questions I couldn't answer. I closed out came back the next day and all was fine. some glitch I think. took me 3x longer to do taxes this year. I've been a 20 year user of TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 31, 2025
Posted by: yhu95014
from Cupertino, CA
Ease of use. Almost works like AI-assisted product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome to use
on March 31, 2025
Posted by: Amin574
great product for anyone to use. Very well laid out to maximize a refund
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
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Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used Turbo Tax for many years. Awesome applic
on March 31, 2025
Posted by: Wiiliam 44
It wa great. Clear and to the point questions. Awesome TAX preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Updates definitely needed
on March 31, 2025
Posted by: BruceU
from Southern CA
I enjoy TT yearly, but every year I have the same complaint. In the WALK-THROUGH AREA OF DEDUCTIONS AND WAGES/INCOME, when a customer types in their information for that section, TURBOTAX should have a maximum number of times (say 5) asking the question- "ANYMORE". After the 5 times of asking this question, there should be a yes/no box on continuing WITHOUT seeing this popup EVERYTIME. I recall a couple years ago, same scenario, BUT you had a maximum of approximately 5 times with that question popping up, then it went to the yes/no question, which eliminated that "ANYMORE" popup, so the customer could continue entering information without wasting their time by answering another popup box that is not needed.
Also in the same WALK-THROUGH areas, at completion of section, TurboTax should AUTOMATICALLY to the next deduction topic, without starting from the top of the list and making the customer scroll down to the next topic. Waste of Time!
Adding both of these complaints and upgrading into using the suggestions, would improve your product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2024 Experience
on March 31, 2025
Posted by: TanangerRed
I have always found Turbo Tax to be extremely user friendly and efficient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy for it's users
on March 31, 2025
Posted by: Timboc50
from California
I have used TurboTax for many years now and have found it to be user friendly and easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com