Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,715 Reviews)
Rating breakdown 22,715 reviews
5 Stars
12,884
4 Stars
4,493
3 Stars
2,571
2 Stars
1,282
1 Star
1,485
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Why $45 more for state with Turbo Tax Deluxe?
on March 31, 2025
Posted by: SadAboutTurboTaxDeluxe
from CA
I am doubting whether to continue using Turbo tax--Is this product lying to the public? Where is my one State free download with the purchase of Turbo Tax Deluxe? Why is the software asking me to pay another $45 to download CA? I am supposed to be able to download one state for free; even if I have to send it in via mail on paper and not file the state electronic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
COULD USE SOME INTERFACE HELP
on March 31, 2025
Posted by: LARRYCITYMOUSE
EXPLANATIONS COULD BE A LOT BETTER. REPORTING INTEREST INCOME FROM BANKS COULD BE MUCH SIMPLIFIED. A LOT OF BACK AND FORTH.
THE SOFTWARE IS TOO EXPENSIVE. $20 WOULD BE A MORE ACCEPTABLE PRICE.
I BLAME THE POLITICIANS FOR ALLOWING SUCH COMPLEXITY; IT LOOKS LIKE A MAKE-WORK FOR POLITICAL CONTRIBUTIONS FROM TAX PREP COMPANIES LIKE YOURS.
THE SOFTWARE IS TOO EXPENSIVE. $20 WOULD BE A MORE ACCEPTABLE PRICE.
I BLAME THE POLITICIANS FOR ALLOWING SUCH COMPLEXITY; IT LOOKS LIKE A MAKE-WORK FOR POLITICAL CONTRIBUTIONS FROM TAX PREP COMPANIES LIKE YOURS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Does a great job! Some confusion on investments
on March 31, 2025
Posted by: Dave1186
from Mountainside, NJ
All went outstanding except confusing on editing investment transaction
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Schedule K1 were difficult to enter.
on March 31, 2025
Posted by: Beckett403
from Texas
Generally, I thought walking through the instructions was pretty much on par with prior years. However, I did find the instructions for entering the Schedule K1 to be cryptic and confusing. I had several K1s to enter and I had to go back over each one a couple of times to make sure I thought I entered the information correctly. Why not just walk me through all the parts, sections, boxes, and codes in a linear set of steps rather than having me choose the sections to complete. It was not clear to me if I needed to enter zero amounts or not, but to be safe I entered them. In addition, I'm not that familiar with Partnership Tax filings or the jargon used, so I felt like I struggled to understand what the K1 entries meant. To be honest, I didn't feel very confident that I was understanding the Schedule K1 form and other tax package information, which still has me a bit concerned.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Returning Customer
on March 31, 2025
Posted by: BDK67
from Pittsburgh, PA
I enjoy the ability to automatically load W-2 information and to carry forward the prior year data which allows for a comparison period.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2025
Posted by: BlueSprings
from Knoxville, TN
Easy to use. Can get explanations for specific items easily.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!
on March 31, 2025
Posted by: RamMiq
I have been using TurboTax for years. It is excellent because the steps are easy to follow, and the software is sophisticated and meets IRS requirements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is nowhere near as good as it used to be
on March 31, 2025
Posted by: SxxP
Much too difficult to correct errors that you made
Written by a customer while visiting turbotax.intuit.com