Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(22,886 Reviews)
Rating breakdown 22,886 reviews
5 Stars
12,978
4 Stars
4,529
3 Stars
2,593
2 Stars
1,295
1 Star
1,491
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
E-filing problem
on March 29, 2025
Posted by: 77meow
I was unable to submit my state tax electronically due to the exact same problem I encountered last year that has still not been corrected. I cannot submit my mailing address information for my credit card because the blue "next/continue" button does not show up on my screen. I have tried making the window smaller so that I can see it, but nothing works. Gave up in frustration again and will have to mail instead. Ridiculous!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software glitchy
on March 29, 2025
Posted by: Kokopelli Kruiser
from Gilbert, AZ
First time since 2002 I have had issues with the software. Finally got an answer regarding the IP PIN. Had to transmit three times.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Reign of Terror
on March 29, 2025
Posted by: OneStarTurboTax
TurboTax seeks to create a predatory system where the public is reliant on their software even though the same IRS to which we are filing our returns already has our tax information. In every other advanced democracy, you can simply file your taxes directly without paying a completely unnecessary middle man nearly $100 for the privilege. I eagerly anticipate the day when TurboTax's reign of terror ends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 29, 2025
Posted by: GPalm0987
Great product and easy to use. It also provides positive feedback along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Broken Payment portal
on March 29, 2025
Posted by: JC771771
Everything worked fine until it was time to use the e-file payment portal. Regardless of how many times I updated the software or restarted it, it could never connect to the payment portal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Everything was Good
on March 29, 2025
Posted by: Larry1994
from Richmond, CA
Everything was fine just wished I did not have to enter routing number and account number twice unless I was making a change.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions
on March 29, 2025
Posted by: Harold 84
from Colunbus ohio
Long time TurboTax user- Overall Good. Biggest complaint I had involved Lump Sum Distributions of which I had None , but spent way too much time answering/correcting questions about it. Also, in the Ohio state return(maybe school district taxes) a box appeared that said that my adjusted gross income amount was incorrect but gave me the correct amount to enter in the box?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax fairly easy to use even for inexperienced
on March 29, 2025
Posted by: Hvon
from South Carolina
Relatively straightforward and not difficult to use
Written by a customer while visiting turbotax.intuit.com