Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,016 Reviews)
Rating breakdown 23,016 reviews
5 Stars
13,041
4 Stars
4,559
3 Stars
2,611
2 Stars
1,306
1 Star
1,499
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great
on March 27, 2025
Posted by: Bob32W
Good product. Filing with out Turbo Tax would be much more difficult;
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good when it works
on March 27, 2025
Posted by: wisco tax
from wisconsin
things came up that should not have and caused some problems but i got ahold of an awesome tax lady from kentucky and she persevered for two hours till we got it done .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many updates to Turbo software!
on March 27, 2025
Posted by: Koifishman
I can only submit the first estimated payment of NYS taxes on Turbo; the other 3 payments I must do manually vis USPS. In previous years, Turbo let me submit all 4 NYS estimates electronically. Why not this year? It is very confusing and disappointing.
It is disconcerting that every time I sign onto Turbo, there are *many* tax updates to the software, both for federal and NYS. Why is this so? It does not give me confidence in the Turbo software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great tool!
on March 27, 2025
Posted by: SSHEagle1 2024
from West Hartford, CT
Keeps me focused on properly completing my federal and state taxes. I reminds me of all the possible forms of reportable income and the possible credits and deductions I can take against that income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Went from good to mediocre fast.
on March 27, 2025
Posted by: Doc_Holiday
from California
I was hoping that this year Intuit's TurboTax would be just as easy and intuitive as all the other times I've used it for our family. Obviously I was WRONG. I have no idea what you guys did to TurboTax, but it is a glitchiest, most screwed up version to date. Given the glit... glitvh... glitchi... glitchiness of it this year, one is left to assume that the issue has to do with the code or/and software command execution. The main difference(-s) this year was/were: the glitches with importing W-2s; the glitches importing banking documents (1099-INT, 1099-DIV, etc); missed fields for personal PINs provided to us by the IRS (heck, I almost clicked "Transmit your return" orange button without the PINs! After a major identity theft incident a few years back, the filing would be rejected by IRS without them. Thank the Good Lord my wife caught it!) Given the subtle software execution changes noticeable this year, one is left to suspect that Intuit is gearing toward modifying TurboTax. Please don't. Leave a good thing alone. Pleeeeease! ( THANK GOD THE MARKETING "GENIUSES" HAVE NOT GOTTEN THEIR TALONS TO THE G.U.I. YET ! And I pray they don't in my lifetime. Dare I hope?) To all the hard-working Dilberts out there: thank you for keeping it functional. Tan... Tannnn... Thhhhh.... Thankkkk... Thank yoiuu. Thank you.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
tubotax should be updatetax
on March 27, 2025
Posted by: melu1956
from mobile,al
too many updates. you/re killing me.i hope that you fix this.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Lost return capability
on March 27, 2025
Posted by: RoyE2222222222222
Good product but it lost the ability to exit and return to the same location.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cannot accept credit card for efile
on March 27, 2025
Posted by: LH121
Easy to use, but online payment suck, cannot accept credit card for efile
Written by a customer while visiting turbotax.intuit.com