Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,130 Reviews)
Rating breakdown 23,130 reviews
5 Stars
13,095
4 Stars
4,581
3 Stars
2,641
2 Stars
1,308
1 Star
1,505
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
TURBO TAX DELUXE VERSION
on March 26, 2025
Posted by: OLD BUT STILL MOVING
from FLORIDA
IT WAS HARD FIGURING HOW TO DOWNLOAD INCOME AND EVERY TIME I WENT BACK EVERYTHING HAD TO BE REINPUT. THIS YEAR VERSION WAS MORE COMPLITATED THAN PREVIOUS VERSIONS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
keep up good work
on March 26, 2025
Posted by: awayned
from New Mexico
quick and painless - good job, keep up the good work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad product this year
on March 26, 2025
Posted by: Jim4008
from Richmond, VA
The software did not function properly for me this year. For example, it kept returning me to fields that had already been properly filled in, like zip codes and state abbreviations. It also did not handle my 1099-MISC properly. I will not use it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is effective
on March 26, 2025
Posted by: Lars24
I always have a little trouble in getting the financial info downloaded from websites. Some websites are not included and had to enter manually e.g., Coastal Credit Union.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Deluxe Desktop Minor Software Issue 1099-R
on March 26, 2025
Posted by: MrCGC
from Ohio
This year there was an issue with completing form 1099-R box 16 on the desktop deluxe version. Most forms from payers had this field blank, but TurboTax would not accept this field being blank and would not allow users to continue unless something was entered. On the TT forum I noted in mid-March that the issue was reported but still not resolved for well over a month. Obviously, users could not wait another month for an update, or their taxes wouldn't be filed until after the April 15 deadline. Ultimately TT said to input the same as field 2a, but many users were reluctant to do so as they feared an IRS issue if the payers form and what was input into TT was different. I feel TT should have addressed this and resolved it by means of a program update. I've used TT for many years, and this was the first time I personally experienced an issue. I will likely continue to use the product as I feel it is the most comprehensive product on the market.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax--you keep me honest 😁
on March 26, 2025
Posted by: Amen 2024
from Lincoln, NE
I have a lap top computer and the screen is not big enough to show a complete page so I have to scroll up and down to make my entries--FRUSTRATING!! I have a hand desease which makes it even worse.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Highly recommend
on March 26, 2025
Posted by: Trust Turbo Tax
from Ohio
Turbo Tax is pretty thorough in covering all tax areas. There are some glitches that happen but have always got help by calling the Customer Service help line and have had the issues resolved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deceptive Fees for E-Filing
on March 26, 2025
Posted by: ruger5169
Deceptive fees for taking E-File fees from refunds versus using a credit/debit card with no explaination of the options! Bad form!!!
Written by a customer while visiting turbotax.intuit.com