Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,175 Reviews)
Rating breakdown 23,175 reviews
5 Stars
13,113
4 Stars
4,588
3 Stars
2,653
2 Stars
1,315
1 Star
1,506
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Turbotax 2024 SUCKS
on March 25, 2025
Posted by: Katharine disappointed
from connecticut
This may be my last year using Turbo Tax. I had to go into form view because the step by step was not allowing me to add my 1099-SA form information.
Also, I could NOT add my pre-tax information for 2024 in the step by step, also had to add in the form's view.
Many changes and glitches this year from past years would have me considering other tax formats in the future. NOT happy that there is NO SUPPORT for problems with the software . NOT asking for tax help but software help and not available through the site.
Also, I could NOT add my pre-tax information for 2024 in the step by step, also had to add in the form's view.
Many changes and glitches this year from past years would have me considering other tax formats in the future. NOT happy that there is NO SUPPORT for problems with the software . NOT asking for tax help but software help and not available through the site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Taxes Simple
on March 25, 2025
Posted by: SassyRae2006
As always, TurboTax makes the tax filing process simple and hassle-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX WAISTS PRINTER INK
on March 25, 2025
Posted by: sorry sap24
from OREGON
Not easy to stop working and then It was so hard to get back into the package
ALSO are you in cahoots with the printer ink people- NO NEED TO PRING 54 PAGES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistent and Easy to use
on March 25, 2025
Posted by: Stryker Dog
from IL
Easy to use, like that it is consistent in presentation from year to year so it looks familiar and software functions as expected. No relearning a bunch of stuff
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on March 25, 2025
Posted by: Gampaa
from San Antonio, TX
Have used it for years. Very easy to use and very dependable
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY TO USE
on March 25, 2025
Posted by: TOMCAT93
from California
CONSISTENT AND EASY TO USE. nice to finish without needing help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software!
on March 25, 2025
Posted by: Kim MP
An easy to use, accurate tax filing software. Takes about an hour to complete when you have all your documents ready.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax desktop 2024 had too many software bugs
on March 25, 2025
Posted by: BobS6970
from Naperville IL
Several software bugs this year:
1> Problems installing a 2nd state program
2> Problems with updates not installing properly
3> Could not submit payment for state e-file and therefore had to file by mail
1> Problems installing a 2nd state program
2> Problems with updates not installing properly
3> Could not submit payment for state e-file and therefore had to file by mail
Written by a customer while visiting turbotax.intuit.com