Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,439 Reviews)
Rating breakdown 23,439 reviews
5 Stars
13,232
4 Stars
4,650
3 Stars
2,691
2 Stars
1,333
1 Star
1,533
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
no
on March 23, 2025
Posted by: what mess
way too hard and confusing.
Even this review process is difficult
Even this review process is difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is fine I guess
on March 23, 2025
Posted by: someone112111
Was fine, should be easier. US taxes are dumb. Gave 3 stars because your software refused to recognize the bank account numbers matched in direct deposit, which I just copy and pasted. So you should fix that bug.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great.
on March 23, 2025
Posted by: Taxed to the limit x
from Lebanon, PA
Turbo Tax is great and I use it every year. Especially since it is what my tax preparer used. The assistant was very understanding of my situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Decent software. Knowledgeable support.
on March 23, 2025
Posted by: D2rr
At the end the system was trying to charge $25 instead of $20 for filing. Then when i went through again all the fee numbers were wrong. Called in. Happy and helpful assistance. Had her laughing when i jokingly told her she is smarter than she sounds. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Problems...
on March 23, 2025
Posted by: T963
from Illinois
Been using TurboTax for over twelve years and, I have never had a problem with the software or being audited.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use it every year.
on March 23, 2025
Posted by: Neeser
I rarely have questions and if so the "help" button always does the trick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Informative
on March 23, 2025
Posted by: Joni B
from NY
User-friendly program. Makes tax filing a dream. Anticipate using next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 Turbo Tax
on March 23, 2025
Posted by: Jay the C
from New York
I've been using TurboTax for years and it is always easy (yet time consuming) to file
Written by a customer while visiting turbotax.intuit.com