Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,937 Reviews)
Rating breakdown 23,937 reviews
5 Stars
13,493
4 Stars
4,763
3 Stars
2,748
2 Stars
1,367
1 Star
1,566
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Problem entering info from 1099-MISC
on March 17, 2025
Posted by: BarbAnn0203
from Michigan
Turbo Tax would not recognize my 1099-MISC income of $26. It put it under Business Income which required a Schedule C. Spent 15 minutes trying to get support on line, and then called waited 15 minutes to connect to agent. Spent another 30 minutes trying to screen share, and then another 15 minutes to enter this under Other Income even though I did not have 1099K. Very upset about the wasted time. I have used TT for several years, but may change next year due to this snafu.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as good as previous years
on March 17, 2025
Posted by: G3n3
from New Fairfield CT
4 or 5 page displays did not work correctly. the input areas did not accept information because they did not align with the correct field location, or the page would freeze. This required several restarts and some playing around. One page to update information refused to allow input consistently, and as result blocked my e-submit of tax returns. Finally found phone number for help, (not easy) and had to deal with robot for 10 minutes until getting a person. The person was excellent at resolving the issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Best
on March 17, 2025
Posted by: Mary 34
Previous comments submitted regarding interest from Savings Bonds and also RMDs from inherited source (401K).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax has become too seller oriented
on March 17, 2025
Posted by: Anonymous
from Boisee, ID
Not as good as it once was. Too much effort to sell me things I don't want or need!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product and one I can trust
on March 17, 2025
Posted by: ETP69
from Placitas, NM
Excellent product and easy to use. The checker portion saved me by catching a couple mistakes I made.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Terrific Turbo Tax
on March 17, 2025
Posted by: Saku39
from DMV area
Anyone who reads my reviews will tell you that I hold nothing back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awsome
on March 17, 2025
Posted by: Duncat
from Maryland
Great system. Very easy to work with. Very helpful at finding all deductions available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax downloads and updates went well prefer CD
on March 17, 2025
Posted by: JoeMary012025
from Oxford, CT
Have been using TT for years - prefer the option of having a CD but this download approach went well
Could have had a bit better explanation on how to manually change
1. my 2025 estimated taxes
2. Form 1099-B when no cost basis and purchased over 300 years ago and/or how to handle dividends
Could have had a bit better explanation on how to manually change
1. my 2025 estimated taxes
2. Form 1099-B when no cost basis and purchased over 300 years ago and/or how to handle dividends
Written by a customer while visiting turbotax.intuit.com