Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(23,964 Reviews)
Rating breakdown 23,964 reviews
5 Stars
13,509
4 Stars
4,767
3 Stars
2,752
2 Stars
1,367
1 Star
1,569
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
DIY00
on March 17, 2025
Posted by: diy00
from NY
Easy to navigate and follow. Been using for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made taxes easy
on March 17, 2025
Posted by: CaliJo97
Very easy system to use, and made the tax return so much easier and stress free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Everything went smoothly
on March 17, 2025
Posted by: Robert Clark
from Budd Lake, NJ
My only issue was that I had to "re-do" my return (before I filed them) (after I paid to file the star return) as I had made a mistake. So therefore I had to pay twice (unfortunate). I was hoping to contact Intuit to see if I could cancel out my first payment? No luck!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Consistent Year-After-Year
on March 17, 2025
Posted by: C62AP90
I like that it is consistent year-after-year. Years ago, there was an estimate feature "EST" that would allow to guesstimate when certain form(s) did not arrive yet. I miss the EST/estimate feature.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another dumb requirement.
on March 17, 2025
Posted by: TBLaForge
from Marietta, GA
Simple and straight forward but i don't understand why this is a requirement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on March 17, 2025
Posted by: Anonymous
I have used Turbo Tax over the past 7 years that should tell you much LIKE IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Option
on March 17, 2025
Posted by: Nascaristhebest
from LaPorte, IN
i have been using Turbo Tax for well over 20 years. I trust all the calculations and have never had any issues. Just to clarify something, I do 5 returns every year so that mean 100 Federal and State taxes completed without any errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax has program errors and print problems
on March 17, 2025
Posted by: Trying to help it improve
I am using the Mac version of desktop Turbotax Deluxe. Also, I am using an HP Office Jet 9010 printer.
There are two problems. First, I was unable to print specific forms. I could only print the entire return. That made it VERY inconvenient to make comparisons and checks for consistency. To do so, it was necessary to take screenshots and print them out. That was a problem because it was necessary to make multiple screenshots to get a complete copy of each form. I do not have trouble printing with other software.
The second problem is that the Virginia state program has PROGRAMMING ERRORS that put information in the wrong place, which requires overriding the program (if you know enough to recognize and correct the problems).
Interest on US government securities is EXEMPT from state taxes. But the Virginia program puts that interest into Other Additions to income. It shows up on the Other Additions Statement on the line for Code 10. The description on that line is confusing, but the point is that it is being classified as an ADDITION to taxable income, instead of being SUBTRACTED as it should be because it is tax exempt.
Interest on US government securities is EXEMPT from state taxes. But the Virginia program puts that interest into Other Additions to income. It shows up on the Other Additions Statement on the line for Code 10. The description on that line is confusing, but the point is that it is being classified as an ADDITION to taxable income, instead of being SUBTRACTED as it should be because it is tax exempt.
It also appears on the Worksheet for Spouse Tax Adjustment and Virginia Taxable Income Allocation on line 2c, Other Additions. Instead it SHOULD appear under Other Subtractios, on line 7c, Income from Obligations or Securities of the United States. It is clear that tax exempt interest should be subtracted from income, not added.
Written by a customer while visiting turbotax.intuit.com