Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(24,583 Reviews)
Rating breakdown 24,583 reviews
5 Stars
13,806
4 Stars
4,911
3 Stars
2,847
2 Stars
1,408
1 Star
1,611
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Not so awesome
on March 12, 2025
Posted by: TMB 6123
I'm not impressed with the changes for 2024 program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PRINT ISSUE
on March 12, 2025
Posted by: BIG JERSEY DAVE
NEED TO MAKE PRINTING FORMS AND VOUCHERS FULL SIZE PAPER ONLY>
WHEN PRINTING FROM PROGRAM ALL SHEETS ARE PRINTED IN A 3X3 UPPER CORNER OF NORMAL PPER SHEET.
WHEN PRINTING FROM PROGRAM ALL SHEETS ARE PRINTED IN A 3X3 UPPER CORNER OF NORMAL PPER SHEET.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX ISSUES
on March 12, 2025
Posted by: BUCKEYE54
from MARYLAND
MORE COMPLICATED THAN PREVIOUS YEARS. NEED CLEARER DIRECTIONS FOR NEXT YEARS ESTIMATED TAXES. AND MORE ELDERLY FRIENDLY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Thinking of changing next year.
on March 12, 2025
Posted by: Philly Steve 251
from New Jersey
Very average. Too many calls and emails to support to get software running the way it should.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time without a CD
on March 12, 2025
Posted by: JY65
from Connecticut
Long time user. First experience without CD.
All went well with one hesitation. Was unclear when it was time to provide information on Bank and Financial institution data for income. Appeared as though there was not an option to input data vs. having the data downloaded from the institutions. Phone call to Turbo Tax advised how to input the data manually. The method to do so was not intuitive without his help. Would suggest some clearer instructions included on the software for that going forward.
All went well with one hesitation. Was unclear when it was time to provide information on Bank and Financial institution data for income. Appeared as though there was not an option to input data vs. having the data downloaded from the institutions. Phone call to Turbo Tax advised how to input the data manually. The method to do so was not intuitive without his help. Would suggest some clearer instructions included on the software for that going forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still one of the best
on March 12, 2025
Posted by: Ironpaw
from Virginia
easy to use, helped me maximize my return, been using TT since last century ;)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is almost awesome!
on March 12, 2025
Posted by: vpcrfamily
from Madison, WI
Good product overall but buggy in the personal info section. Wasted several hours trying to resolve
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as easy to use as in the past
on March 12, 2025
Posted by: camp20147
from VA
Prior versions were easier; cannot delete info input in error in this version (1099B, 1099 DIV for examples) and cannot find what forms need to be mailed to IRS if we group the 1099B sales together. Very confusing this year.
Written by a customer while visiting turbotax.intuit.com