Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(24,708 Reviews)
Rating breakdown 24,708 reviews
5 Stars
13,863
4 Stars
4,937
3 Stars
2,874
2 Stars
1,416
1 Star
1,618
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
turbotax REMOVED mailing instructions
on March 10, 2025
Posted by: turbotaxSUCKS5
I have been using turbo tax for 6 years now and this year will be the last. Removing mailing instructions to force people to use e-file is a terrible way to make money. I hope you will add it back next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always Fast, efficient & simple to use
on March 11, 2025
Posted by: Anonymous
from Fairport, NY
TurboTax is always Fast, efficient, and simple to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Deluxe is great.
on March 11, 2025
Posted by: Pedro Sr
from Orange County, California
I always use Turbo Tax because it is easy to follow.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful - Need to enter IP PIN
on March 11, 2025
Posted by: Satya 2024
from Martinez, GA
I have been filing my taxes through TurboTax for the past 5-6 years. The program guides me through every step and checks for accuracy as I navigate through. It is accurate and easy to file both Federal and State Tax returns.
ONE THING MISSING/NEEDED IS ...IRS provides an Identity Protection PIN (IP PIN). The program/software does not allow putting the IP PIN. Without the IP PIN, IRS rejects the Tax Return. Last year I had to refile my tax return. So TurboTax make provision to enter the IP PIN. This is the drawback of TurboTax.
FIX THIS IP PIN ISSUE please.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very "End User" friendly!!
on March 11, 2025
Posted by: Tiutni
I have been using Turbo Tax for approximately 30 years!! One of these days I will clean out all of the CD cases and cardboard sleeves from my file cabinet.....Great Software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Format issue with efile payment
on March 11, 2025
Posted by: naki94404
Encountered an issue with paying state efile (using credit card).The entire document wasn't displayed thus unable to click "continue" to complete the payment process. I had to use tab button to get to "continue" (guessing how many clicks to get to the right spot). Poor formatting, please fix!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Again TurboTax for 35 Years
on March 11, 2025
Posted by: History Buffalo
from Owensboro, KY
TurboTax is user-friendlier than ever. Thanks from a guy who first became acquainted with it in the FSU accounting BS program circa 1990. That is about all they taught me about taxes: "Use TurboTax."
So, I went back to practicing medicine.
So, I went back to practicing medicine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax assistants are wonderful!
on March 11, 2025
Posted by: Jeri Thank you
The tax assistant was patient and informative; Jeri was wonderful through hours of fixing my teacher retirement problem.
Written by a customer while visiting turbotax.intuit.com