Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(24,836 Reviews)
Rating breakdown 24,836 reviews
5 Stars
13,930
4 Stars
4,961
3 Stars
2,894
2 Stars
1,424
1 Star
1,627
Customer Reviews for TurboTax - Deluxe Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
Not sure if TurboTax is worth it anymore!
on March 9, 2025
Posted by: Liz730
from Toms River, NJ
I've always loved using TurboTax since it's made doing taxes easier for me, but this year was the WORST by far. I have no idea why the CD was discontinued and was flabbergasted to find that out when I began my taxes. Since the CD is no more, it took me an EXTRA 3 HOURS to figure out how to install the missing software onto my laptop in order to even register my product. I am seriously thinking about not buying the product next year because of this. Bring back the CD!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!
on March 9, 2025
Posted by: DiBage
I have used turbo tax for years... It has always made it easy to do our tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax has Issues
on March 9, 2025
Posted by: GregDeana
from MO
I have used Turbotax for more than 20 years. My biggest complaint continues to be the high cost to electronically file state income tax. Although I understand that some states don't require filing, it does not change the fact that e-filing should be simpler for the state, the consumer and the software company. In my opinion, this should be free, but at the very least $20-$25 is exhorbitant.
My other complaint, this year, involves dwownloading of a 1099-B. I have stock in a company that did a spin-off and many of the values included a footnote in a field with a dollar amount. Turbotax was not able to read this and therefore was not able to understand the cost basis or acquisition dates. This ended up involving over 200 small entries and initially turbotax listed these all as short term gains with no basis which would have increased my tax bill by several thousands of dollars. Fortunately, I noticed it and was able to correct, but the download never worked.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
MAC Turbo tax has print issue
on March 9, 2025
Posted by: Tim Phillip
from New Jersey
Turbo tax MAC version will not print to paper- I need to save a pdf and then print it -- u need to fix it -- Also, when you create a name for a 1099 or any form, it only allows you to put in one character
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as good as last year
on March 9, 2025
Posted by: Doodle98ww
Having trouble with last step, I can't place my order
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
terrific
on March 9, 2025
Posted by: smilty
good experience. easy to follow steps in both federal and state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Time User
on March 9, 2025
Posted by: Wyller
from United States
I've been using TurboTax for years. Always easy to use, and proven best return possible.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
get rid of the geeks
on March 9, 2025
Posted by: vettetim
from mi
like no instructions ! pour start up couldn`t tell if anything was working
Written by a customer while visiting turbotax.intuit.com