Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Thank you for sharing your thoughts on the Google Pixel 10. It sounds like you're looking for a phone that's simple yet powerful and that is exactly how the Pixel is designed. We are confident that it will give you all the features that you will actually use and love, without the extra clutter you don’t need, so you can enjoy a smooth, effortless experience every day.
Attempted to move from a Pixel 8 XL to a Pixel 10. RAM was the same at 12GB. However, after ordering, I learned that only with the Pixel 10 only 8GB was accessible with 4GB reserved for AI use. 8GB overall is a step down from the Pixel 8 XL and while this is probably enough in 2025 what about 2027 and 2028?
Also, the wireless charging didn't work. Put it on my pad and it said it was charging. I went back a half hour later and it still showed it was charging but the battery charge percentage dropped 2%.
Going from an XL to standard size was a letdown-- that’s on me,
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Thank you for sharing your experience with the Pixel 10. It’s understandable to feel disappointed moving from the Pixel 8 XL to a device where only 8GB of the 12GB RAM is accessible due to AI reservation, and the wireless charging not performing as expected. We're glad that you returned the device and if you require any additional assistance, please feel free to reach out. Thank you for considering AT&T! We appreciate the opportunity to serve you.