Good phone. No complaints at all except that the balance is weird, the camera bulge makes it top heavy when holding it. Adding a phone case completely fixed the issue, so if you use one, this is a great phone.
this was a free upgrade but i'm getting charged because you dont recognize that i traded my old phone in
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, April 2, 2026
Hi Jon, we’re sorry for the confusion with the billing. We’d like to take a closer look and make sure your trade‑in is properly applied. Please complete our self‑service support form here: https://www.att.com/get-support/?source=ILC309046520, and an AT&T Care specialist will reach out to help get this resolved. Thanks for bringing this to our attention.