Customer reviews from ATT.com
Google - Pixel 10 Pro XL 256GB - Obsidian (AT&T)
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
42
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
6
80%of customers recommend this product.
(
45 out of
56)
Customer Reviews for Google - Pixel 10 Pro XL 256GB - Obsidian (AT&T)
Posted by: JonLB
from texas
Verified Purchase:Yes
this was a free upgrade but i'm getting charged because you dont recognize that i traded my old phone in
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, April 2, 2026
Hi Jon, we’re sorry for the confusion with the billing. We’d like to take a closer look and make sure your trade‑in is properly applied. Please complete our self‑service support form here: https://www.att.com/get-support/?source=ILC309046520, and an AT&T Care specialist will reach out to help get this resolved. Thanks for bringing this to our attention.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Orlando, Fl
Verified Purchase:Yes
Excellent phone, camera very well
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: PTelly
Verified Purchase:Yes
Easy to transition from Galaxy and lots of great new features. It's a bit heavy though. Battery life is amazing.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Moonman2000
from Denver CO
Verified Purchase:Yes
Good phone. No complaints at all except that the balance is weird, the camera bulge makes it top heavy when holding it. Adding a phone case completely fixed the issue, so if you use one, this is a great phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brian Olds
from BROOKLYN, MI
Verified Purchase:Yes
I don't understand why you guys asked me to review this I would assuredly loved to go have had the chance to review it. HOWEVER, You guys claimed I got this device put it on a bill and all and NEVER SENT ME THE Dang PHONE. INSTEAD, You charge me for a phone and bill both of which I've never got to even use.... I just wonder how many other people y'all did this too......
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 24, 2026
Hi Brian, we’re sorry for the frustration—especially if you were charged for a device you never received. That’s not the experience we want for you.
Because this involves billing and a missing device, we’ll need to take a closer look at your account. Please contact us so an agent can help investigate and resolve this:
👉 https://www.att.com/get-support/?source=ILC309046520
You can also call 800.331.0500 or dial 611 from your AT&T phone. We appreciate you bringing this to our attention and look forward to helping make this right.
Because this involves billing and a missing device, we’ll need to take a closer look at your account. Please contact us so an agent can help investigate and resolve this:
👉 https://www.att.com/get-support/?source=ILC309046520
You can also call 800.331.0500 or dial 611 from your AT&T phone. We appreciate you bringing this to our attention and look forward to helping make this right.
Written by a customer while visiting ATT.com
Posted by: RatchetSleighs
from Dayton Ohio
Verified Purchase:Yes
Great screen, battery life, camera and UI. Runs apps well. Plenty of system resources so most things run smoothly. Oddly enough some apps get quite laggy and they tend to be Google apps (like Maps) and it struggles with some games. The phone has a solid feel to it and looks great but the screen broke from a 3 foot fall while inside a case. Navigation through the UI gets muddy sometimes too. I'm mostly happy with this choice.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
First-Time Pixel Owner
on February 1, 2026
Posted by: Susan3371
from Battle Creek, MI
This is my first Google Pixel phone and I am just floored! The phone is incredibly well-built and solid. There is zero lag and transitions between screens, swipes and apps fluidly. The display is bright and absolutely gorgeous. With the 5200 milliamp battery, it lasts all day even watching a bunch of videos. I got the moonstone version of the Pixel 10 Pro XL and it is a beautiful bluish-gray color. The camera takes clear, bright pictures and there is plenty enough storage for all my pictures. I have used Samsung, Apple and Motorola phones. This, by far, is my favorite. The Google system runs flawlessly and I am very impressed. I have used a lot of phones in my day, but I am not sure why I haven’t used a Pixel before now. It is absolutely amazing and solid! I am hooked!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robb82
from Wilmington NC
Verified Purchase:Yes
I like it so far. I have had to force restart it twice, but thats a software issue, not hardware.
I would recommend this to a friend!
Written by a customer while visiting ATT.com